Merchandiser - Urgent

• Report to Merchandising Manager.

• Daily correspondence with key customer accounts to maintain and develop good business relationship with customers.

• Receive order, sales contract from customer and ensure that purchase order is forwarded to production/purchasing team in timely manner.

• Provide assistance in purchase order execution, following up the order and delivery status and ensure all the delivery deadlines are met;

• Identifying customer needs & preference and communicating with internal team to fulfill customer demand.

• Follow up closely with relative parties such as: purchasing team, courier/freight forwarder. Sales to get all submit on time.

• Handling customer's complaints and quality issues; providing feedback and explaining customer's requirement to suppliers and product sourcing team.

• Good coordination and follow up skills with production team, purchasing department, internal/external customers to ensure smooth flow of operation.

• Perform other duties assigned by immediate supervisors.