Multimedia Communication Assistant

EJOY english

Địa điểm làm việc: Hà Nội

Hết hạn: 27/07/2023

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eJOY is a young and energetic technology startup endeavoring to develop edtech products that revolutionize language learning. Our mission is to make language learning journey become joyful.

We are looking for a Multimedia Communication Assistant to join our eJOY team.

Responsibilities

Social Media

Manage eJOY's multi social media channels, including Facebook, Youtube, Quora, Twitter, Instagram, Snapchat, Pinterest ...:
- Respond timely to users' questions,
- Schedule everyday posts across media channels,
- Create, manage social online/ offline English events. Prepare event evaluation reports
Create content of different formats: visual content, video, quiz, slideshare, ebook ... to share across channels
Study & Analyze competitors' content strategies
Prepare weekly report on key social media metrics

Email Marketing

Compose & schedule email marketing to English learners, subscribers
Create different email marketing scenarios (campaigns)
Reply sincerely to customers' inquiries
Prepare weekly report on key email marketing metrics

Pro-actively develop relation with target global media;
Prepare answers to media's enquiries, interviews, presentations, to support Communication Manager on the matter;
Follow up, analyze and improve the company's media coverage, and public image;
Anticipate, prevent, and solve difficult PR issues/ risk communication;
Prepare marketing materials (press release, PR articles...).
Prepare periodical report on each campaign. Evaluate the campaign's effectiveness/ contribution to users growth

Corporate communication materials and channels

Produce marketing presentations and promotional documents (contents, visual materials...);
Be responsible for the making of corporate merchandises, from conception, designing to final production;
Frequently review, maintain and update our corporate channels and contents (website, corporate videos, corporate photo library, corporate information on public channels...);
Perform periodic check of the company's brand reputation, and liaise with related stakeholders to improve its positioning and promote its positive perception. Able to use Social Monitoring tools (Google Alert).
eJOY public channels include: App store listing (iTunes, Google Play, Chrome), website, social media channels

Requirements

Level

Junior, 0-1 year experience

Characteristics:

Trendy: you stay up-to-date with latest news, trend, and style
Tech savvy: you are at the forefront of new technology, compared to your surroundings. You can quickly adapt to new tech and take great advantages of that.
Authentic, thick-skinned: You are yourself. You can express your true feelings honestly with no fear. You are insensitive to criticism or insults.
Empathetic: You can understand and share the feelings of other.
Extrovert: You are friendly & outgoing. You are energized by being around other people rather than being alone.
Have good sense of humour: You are a creative and positive thinker. You lead a healthy lifestyle (exercising, eating healthy) and make laughing your priority. You can make others laugh without hurting someone else's feelings.

Skills/ Qualifications

Bachelor's degree in journalism, communications or a related discipline
Excellent verbal, written, and public speaking communication skills in English. (IELTS 7+ or equivalent)
Experiences in managing social media channels, especially experiences in Snapchat, Instagram is a plus
Excellent critical & analytical thinking skill
Basic understanding of common design tools (AI, PS, Sketch, Figma, Canva or equivalent)
Experiences in organizing public events is a plus, otherwise candidate must be a well organizer & multitasker

Benefits

Working with the latest and most cool technology available in the industry. We focus on cutting-edge tools/languages like React-Native, ES6, AI, machine learning.
Great environment, where we care about your development as well as we care about the work.
Work in a small Agile team
Make a real difference to real people
An opportunity to build products that have potential to change the way people study completely
No-bullshit, data-driven and transparent environment
Ground floor opportunity; your voice and feedback will shape direction
Well-equipped with work space, computers, devices to work and research 24/24
Salary: $400 - $1000
Healthy Lunch & Afternoon Tea-break for you to stay Fresh
Team building: discovery travel to natural beauty spots

Job Location

The 3rd floor , A17, Ta Quang Buu Street, Ha Noi

Application

Please send your cover letter and CV to cupcake@[protected info] with subject: Apply for Multimedia Communication Assistant

Contact point: [protected info] ( Ms. Diep )