Description
Responsible for Network Operations Control, Freight Management Centre, this role ensures the efficient and timely processing of shipments by overseeing daily freight operations and logistics coordination.
The position involves monitoring performance, resolving issues, managing resources, and implementing process improvements to enhance overall operational effectiveness.
Key Role:
Network Performance Monitoring: Oversee real-time monitoring of network operations to ensure optimal performance and swift issue resolution.
Incident Management: Manage and coordinate responses to network incidents and disruptions to minimize impact and restore operations promptly.
Operational Coordination: Coordinate with internal teams to align network operations with organizational goals and ensure seamless integration of systems.
Data Analysis: Analyze network performance data to identify trends, inefficiencies, and areas for improvement.
Compliance Oversight: Ensure network operations adhere to organizational policies, industry regulations, and security standards.
Freight Operations Oversight: Oversee the daily operations of the Freight Management Center to ensure efficient and timely processing of shipments.
Logistics Coordination: Coordinate logistics and freight activities to align with organizational goals and ensure smooth transportation and delivery processes.
Performance Monitoring: Monitor key performance indicators (KPIs) to assess the effectiveness and efficiency of freight management operations.
Experience:
Five (5) years of relevant work experience
Education:
Bachelor's Degree or equivalent in Industrial Engineering, Computer Science or related
field
Knowledge & Skills:
Analytical Skills; Influencing & Persuasion Skills; Judgement & Decision Making Skills; Leadership
Skills; Planning & Organizing Skills
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.