National Product Manager, Sea Cargo

Product Development: (50% of time)

- Support X-sales and lead KAS (key account sales) within the Product Management to drive business development and to obtain valuable input about the demand of large customers for our product development.

Create, define, launch and control performance and profitable and future orientated product solutions supporting our goal of PROFITABLE GROWTH by involving customers, carriers, agents and partners based on our main differentiator: "BE THE INDUSTRY LEADING INFORMATION PROVIDER".



- Develop our VERTICAL MARKETS: FOODSTUFF, REEFER + TEMPERATURE CONTROLLED, FASHION + LIFESTYLE, PHARMA

and coordinate the know-how in the countries organization of the SMALL NICHE MARKETS.

- Put a focus on core trade development to ensure sustainable business cooperation with dedicated TLMs.

- Organize lean product launches within cargo-partner and externally via the support of Corporate Marketing.

- Define clear HUB operational setups, routings and pricing.

- Ensure business intelligence is performed and shared with Line Management and Sales worldwide.

- Lead the innovation process in terms of information solutions and customer feedback out of business review meetings.

- Main KPIs are: JF/FTE, TEU (FCL) + CBM (LCL), Costs/JF, NET

RETURN. Success ratio of our quotations.



Procurement/ Pricing: (20% of time)

- Local responsibility for PROCUREMENT

- Meeting with core/ preferred carriers min. 2 times per year

- Ensure 80% of our business is booked with core/ preferred carriers

- Ensure 80% of our business is booked via e-booking

- Annually review of Local Charges together with CPM and GND /TLM

- Enforce DIRECT PROCUREMENT (cut out the middleman)



Product Management: (20% of time)

- Ensure all sales are provided with the right product targets and a competitive pricing to avoid the risk of a TOTAL COST TRAP

- Pre-filter and coordinate global tender inquiries in alignment with our KAS targets and final coordination with HQ.

- Ensure retention activities with our TOP accounts.

- Coordinate biggest business opportunities and overview of the most complex businesses like project business such as : NAK agreements project business with CPM

- Ensuring up-to-date product knowledge among Operational heads in cooperation with TQM

- Ensure product know-how is relayed to all staff

- Coordinate annual budget and target setting process with support of the MD and Sales



Control (10% of time)

- Quarterly: black routings, Core and Preferred Carrier assessments

- Monthly: Loss Making and low performing Branches, "quote log" down to quotation level



Build strong interfaces with:

- Sales Heads, Branch Management, MD, National controlling, RM & TLM, Vertical Market Leader, overseas NPMs



Reporting

Quarterly written report about situation in respective area of responsibility to be handed over to CPM two working days after Bordero Closing. Incl. the self-assessment sheet.