Network Engineer (Junior Level, Telecom Industry)IPTP Networks
Hình thức: Toàn thời gian
Ngày đăng: 12/09/2024
Hạn nộp: 13/10/2024
Mô tả công việc
- IPTP global network monitoring;
- Server assembling /termination /troubleshooting;
- Network equipment support and configuration;
- Remote hands assistance;
- Hardware inventory management, documentation handling;
- Assist in managing local office infrastructure in VietNam;
- Ensure proper tracking and following up of all cases until their resolution;
- Manage requests from internal and external clients and resolve it on company system;
- Understand customer issues and develop necessary actions across different teams to ensure optimal levels of customer satisfaction; escalate it to required departments if needed;
- Handle request cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner;
- Conduct root-cause analysis for technical issues in coordination with other technical teams;
- Maintain accurate customer documents and prepare reports for all issues and resolutions;
-Develop insights from multiple data sources and advocate for actions that benefit both the customer and business outcomes.
- Server assembling /termination /troubleshooting;
- Network equipment support and configuration;
- Remote hands assistance;
- Hardware inventory management, documentation handling;
- Assist in managing local office infrastructure in VietNam;
- Ensure proper tracking and following up of all cases until their resolution;
- Manage requests from internal and external clients and resolve it on company system;
- Understand customer issues and develop necessary actions across different teams to ensure optimal levels of customer satisfaction; escalate it to required departments if needed;
- Handle request cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner;
- Conduct root-cause analysis for technical issues in coordination with other technical teams;
- Maintain accurate customer documents and prepare reports for all issues and resolutions;
-Develop insights from multiple data sources and advocate for actions that benefit both the customer and business outcomes.
Yêu cầu công việc
- Bachelor's degree in IT/Telecom field;
- Good command of written & verbal English (Business level);
- At least 1 year of experience in Networking;
- Good practical knowledge of Networking (CCNA level);
- Basic knowlege, experience of Linux/Windows;
- Problem solving abilities, attention to details;
- Experience in technical support/troubleshooting/documenting is a plus.
- Good command of written & verbal English (Business level);
- At least 1 year of experience in Networking;
- Good practical knowledge of Networking (CCNA level);
- Basic knowlege, experience of Linux/Windows;
- Problem solving abilities, attention to details;
- Experience in technical support/troubleshooting/documenting is a plus.
Quyền lợi được hưởng
● Salary: Attractive salary package
● 15 annual leave days
● High-end yearly health check-up
● Team building activities held monthly and quarterly
● Social, health and unemployment Insurance following Government policy
● Year-end bonus
● 15 annual leave days
● High-end yearly health check-up
● Team building activities held monthly and quarterly
● Social, health and unemployment Insurance following Government policy
● Year-end bonus
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
1 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
1 năm
Số lượng tuyển
1 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Giới thiệu công ty
IPTP Networks việc làm
Văn phòng 03, lầu 06, 4A/167A Đường D1, Phường 25, Quận Bình Thạnh, TP.HCM
Quy mô: Từ 26 - 100 nhân viên
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Vị trí Network Engineer (Junior Level, Telecom Industry) do công ty IPTP Networks tuyển dụng tại Hồ Chí Minh, Đà Nẵng, Joboko tự động tổng hợp mức lương Thoả thuận, tìm thêm việc làm về Network Engineer (Junior Level, Telecom Industry) hoặc công ty IPTP Networks ở các link phía trên
Giới thiệu công ty
IPTP Networks việc làm
Văn phòng 03, lầu 06, 4A/167A Đường D1, Phường 25, Quận Bình Thạnh, TP.HCM
Quy mô: Từ 26 - 100 nhân viên