Network Operations Center Lead

Nơi làm việc: Hồ Chí Minh

Ngành nghề: IT phần mềm, IT phần cứng/mạng

Lương: Thỏa thuận

Hình thức: Toàn thời gian

Ngày đăng: 28/06/2024

Hạn nộp: 28/08/2024

Ứng tuyển

Phản ánh

Liên hệ ứng tuyển gọi:

1900.63.63.84

Mô tả công việc

Monitor VPN infrastructure and network traffic for anomalies, performance issues, and security threats.
Analyze events and respond to incidents promptly.
Collaborate with the engineers and third parties to resolve issues.
Track and document defects and resolutions through a designated ticketing system.
Escalate complex issues to management and other relevant teams.
Handle both technical and non-technical communication with users with diplomacy and politeness to provide high levels of client satisfaction.
Perform regular audits and assessments of VPN configurations and access controls to maintain compliance with security standards.
Provide technical guidance and support to team members and assist in their professional development.
Stay updated on emerging technologies, trends, and best practices in VPN platform monitoring, system administration, networking, and cloud computing.

Yêu cầu công việc

Proven experience of at least 6 years as a NOC engineer and 3 years as NOC Lead Engineer, preferably in a VPN-focused environment.
Experience in using diversified tools to monitor performance and capability of network systems and working to triage or troubleshoot the issues within defined areas.
Efficient at tracking and documenting all defects and resolutions in detail through a designated ticketing system.
Capable of proper escalation of complicated issues to management, other IT resources, third parties and/or vendors, as appropriate.
Ability to work in a Command Center environment.
Good knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, etc.).
Good knowledge of VPN technologies and protocols (OpenVPN, IPsec, SSL/TLS, WireGuard, etc.).
Familiarity with cloud computing platforms, particularly AWS, including EC2, VPC, IAM, and related services.
Solid understanding of security principles and best practices in network and system administration.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration abilities.
Relevant certifications (e.g. CCNA, CCNP, ITIL, CASP, AWS Certified SysOps
Administrator, Linux Foundation Certified System Administrator) are a plus.

Quyền lợi được hưởng

● Annual leave 15 days per year
● Health Insurances, social insurance
● Performance review: twice per year
● Internal training/sharing and professional Training courses
● Team building, company trip, year-end party, monthly activities,....
● Devices: Macbook and screen (If needed)
● Free tea and coffee
● Comfortable working Area
● Working hours: 9 am-6 pm from Monday to Friday

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Giới thiệu công ty

Qualgo Technologies việc làm

Hồ Chí Minh

04/08/2024

Vị trí Network Operations Center Lead do công ty Qualgo Technologies tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Network Operations Center Lead hoặc công ty Qualgo Technologies ở các link phía trên

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