Network Operator (NOC)/ Nhân Viên Trực Hệ Thống

Network Operator (NOC)/ Nhân Viên Trực Hệ Thống
8****** - 1******* VND
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Vị trí: Network Operator (NOC)/ Nhân Viên Trực Hệ Thống
Your role & responsibilities:
Monitor network and system 24x7x365
Troubleshoot, analyze problems, and isolate network events
Follow the pre-defined check list to solve the issue/incident
Cooperate with other members to escalate application/system problems to determine their origin; then apply the appropriate solutions.
Create and maintain daily system status reports
Follow ISMS/ISO 27001, ISO20000, ISO14000 procedure, policies, and company regulations
Other duties as assigned by IT Manager & Direct Manager
Your skills & qualifications:
Work in shift:
Mon, Tue : 22.00 - 7.30
Fri, Sat: 6.30 - 16.18
Sun: 13.12 - 23.00
Education:
High School Diploma with some training in IT (Basic computer and network knowledge)
Technology skills and experience:
Network, server hardware, operating system and applications
Soft-skills:
English communication
Troubleshooting & analyzing
Customer oriented
Quyền lợi:
Bonus package (13th salary, KPIs bonus up to 3-month salary)
Personal accident & health-care insurance
At least 12+ annual leave; Flexible working time