[Nghe An] Office supervisor

Team performance management:

- Hit personal sales target.
- Leading team to achieve team target:
+ Assign, supervise, evaluate and support sales member to achieve target.
+ Obtain new business/customers.
+ Profit/Loss Control of the customers in charge.
+ Collect sales credit from customers:
With the support by Account Department, collect overdue receivables from customers in charge.
- Customer satisfaction:
+ Contribute to make good team work to support each other to avoid claims by customers.
+ Develop customer oriented mind.
+ Support middle offices to handle shipments of the customers in charge smoothly and without any claims by the customers.
+ Solve problems from team's customers.

Makes Sales plan and follow up, propose the business solutions, market oriental and others

- Make sales plan that comply with company category then propose the business solutions, market oriental and others.
- Instruct sales member to make the plan and initiates and coordinates development of action plans to penetrate new markets

Compliance assurance and operational efficiency

Compliance Assurance
- Strictly follow company's guidelines and policies
- Ensure to make proper SOP & instruct the colleagues to follow it.
- Ensure accuracy in pricing (Approve pricing before start business)
Operational Efficiency
- Improve the efficiency of work in sales team.
- Raise/improve the organizational ability of sales team
- Create goods cooperation with CS, OPS, [protected info] the internal, external offices for sales activities
- Make support/backup system in team
Timeliness and accuracy on report
- On-time reporting

Improve your own and the staffs capacity

Development of staff
- Make plan of training and educating the staff to develop the skills & the knowledge required for the sales activities and carry out.
- Maximize the staff skills and potential through encouragement, empowerment and a motivating environment.
Control working hours and workload of the staff

REQUIREMENTS

- Graduated from College or University on Foreign Trade, Import Export, Logistic, SCM, Customs, Economic or related major.
- More than 5 years' sales experience of which three years in a sales management capacity in a freight forwarding environment.
- Graduated from College or University on Foreign Trade, Import Export, Logistic, SCM, Customs, Economic or related major.
- More than five years' sales experience of which three years in a sales management capacity in a freight forwarding environment.

- Outstanding organizational skills, excellent time management skills, ability to multitask.
- Interpersonal skills & presentation skills, ability to build relationships.
- Good negotiation and communication skill.
- Excellent problem-solving & analysis skills.
- Self-confidence and decision-making abilities.
- Good in writing and speaking English.

BENEFITS

- Competitive salary according to personal experience and ability
- Lunch allowance, phone allowance
- Salary increase and annual bonus on holidays (2/9, 1/5, Mid-Autumn Festival, 1/6, New Year, Lunar New Year (1-6 months of salary).
- 12 annual leave, birth-day leave
- Team building
- Healthcare insurance for employees, annual health check-up, family days, year-end party and many training opportunities