NHÂN VIÊN KINH DOANH/ sale staffCÔNG TY TNHH SINTAI FURNITURE (VIỆT NAM)

1. Taking care of customer:
- Receive/ check customer inquiry
- Send inquiry to R&D team, follow up and push R&D to finish costing on time
- Send official quotation to customer, keep checking with customer to get feedback about quotation
- After getting customer feedback, recheck with related dept to adjust quotation if need
2. Making sample + color panel
- Receive requirement/ sample order from customer, follow up and push R&D to finish sample on time
- Follow internal testing with R&D, arrange customer come to check sample or send sample to customer. Keep checking with customer to get feedback about sample
3. Tracking production before shipment
- Receive order: Check production capacity with PMC, inform customer about our capacity
- Receive official order, send PI to customer and send PO to PMC
- Tracking production: Check customer requirement about label, carton, poly bag and transfer to purchasing, check and confirm layout/sample of label, carton, poly bag for purchasing (with customer approval - if need), Make stick label instruction for production
- Tracking with PMC about production order status to make sure shipment on time, arrange inspection date with 3rd party or custome
- Tracking shipment: Check shipping docs requirement and transfer to shipping, make CI, PL, booking request to shipping
- Check loadability and make container loading drawing, following with shipping about booking from forwarder
4. Tracking production after shipment
- Check and push shipping to send original documents to customer on time, tracking payment from customer
- Weekly update customer complain and send to QA, tracking CAP of QA and send back to customer (if need)