Nhân Viên Thu Hồi Nợ Qua Điện Thoại (Collection Agent) - HCM & Hà Nội

Ngân hàng TNHH MTV CIMB Việt Nam

Địa điểm làm việc: Hà Nội, Hồ Chí Minh

Hết hạn: 06/09/2023

Chi tiết công việc
Giới thiệu công ty

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Việc làm Nhân Viên Thu Hồi Nợ Qua Điện Thoại

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Mô tả công việc

As a member of the Collection team, you are in charge of:
Handling other daily tasks by authorized Manager(s) when required.
Responsible for site visiting verification.
Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments.
Key Responsibilities
Inform clients of overdue accounts and amount currently owed.
Ensure al e- learning and classroom training courses are completed on- time.
Record new commitment to repay debt.
Collect payments on past due bills.
Ensure all customer information is correct, including phone numbers and addresses.
Utilize computer systems to handle skip tracing.
Perform site visit verification.
Follow and maintain policies and procedures in all aspect of the position.
Ensure compliance with all Group and Local requirements and internal/external Auditors.
Create a list of people who have not made payments.
Maintain good relationship and coordination with internal/external customer.
Listen to customer&039;s story and determine if debt can be collected.

Yêu cầu

Job Specification
Qualifications
Bachelor's Degree in Finance/Banking
At least 1 years working experience in handling debt collection such as Credit Card, Personal Loan or Mortgage.
Required
Competencies and Skills
Good knowledge of Retail banking products and service.
Knowledge collection laws.
Strong collection skills.
Good time management and self-discipline to execute assigned tasks within timeline.
Good at written and spoken English and Vietnamese.
Hard working, strong team spirit, willing to support team members and work together to achieve a team's goal.
Self-motivated and eager to learn.
Able to adapt well to new environment to work/cooperate with other departments.
To Be Considered You'll Need
Vietnamese candidate
Submit your CV/ Resume in English
A willingness to start work before 30th July 2023

Quyền lợi

Join us and you'll get to:
Work in one of the Best Companies to Work for in Asia 2022
Work & grow with a Passionate & Talented Team
Be yourself. We cherish diverse personalities by having no dress code and operating an open and dynamic working environment.
Great starting salaries for our junior/ fresher (from VND 8,000,000 +++)
Phone Allowance
Attractive Salary and Benefits from Bank, and Persolkelly - Trade Union when joining
13th-month salary & Year-end bonus depending on the company's business and employee's performance.
100% salary during probation
Employee rewards and recognition
Provided with laptops and necessary equipment for work
Annual Health check-up
Free Coffee, Tea, and snack monthly (VND 200K per month)
Participate in team building; internal events, special days, and engagement activities
Annual leave of 12 days per year, holidays leave
Other benefits according to CIMB's policy & Labor Law of Vietnam

Thông tin chung

Ngày hết hạn: 06/09/2023
Thu nhập: Thỏa thuận

Giới thiệu công ty Xem trang công ty

CIMB Group is a leading ASEAN universal bank, one of Asia's largest investment banks, and one of the world's largest Islamic banks. Headquartered in Kuala Lumpur, Malaysia, we offer Consumer Banking, Commercial Banking, Wholesale Banking, Islamic Banking, and Asset Management products and services. As the fifth largest banking group in ASEAN, we have over 40,000 staff in 17 locations across ASEAN, Asia, and beyond. Our accelerated expansion in recent years has transformed us into a universal bank with a global network. If you aspire to be part of a highly regarded organization, where prospects are boundless, CIMB is the perfect partner to realize your dreams. CIMB is a fast-growing universal bank, offering you a wide range of career opportunities and a truly regional and collaborative work experience. Our people work together across borders and departments and they come from a wide range of cultural and educational backgrounds. The different perspectives they bring make CIMB a remarkably interesting and stimulating place to work.
At CIMB, we believe in: E-nabling you to develop your talent and reach your potential P-assion to pursue excellence in all that we do I-ntegrity and Accountability C-ollaboration for our collective success C-ustomer Centricity
We want to be the best place for the best talent. By empowering and encouraging each other, we believe that we are on the right path towards creating a positive and thriving work environment. We go the extra mile, take ownership and do the right thing to make it efficient, easy, and fair for our customers.

CIMB Group is a leading ASEAN universal bank, one of Asia's largest investment banks and one of the world's largest Islamic banks. Headquartered in Kuala Lumpur, Malaysia, we offer Consumer Banking, Commercial Banking, Wholesale Banking, Islamic Banking and Asset Management products and services....

Quy mô công ty

Từ 101 - 500 nhân viên

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