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Job description
ABOUT US
Founded in 2006, HQSOFT is a pioneer in Vietnam in Distribution & Retail Management software solutions (DMS/ERP). With nearly 20 years of experience serving 500+ businesses and 70,000+ users, we have built a comprehensive technology ecosystem: eSales DMS, nRetail, 1CX, Data Warehouse & BI.
At HQSOFT, you'll work in a professional environment that values innovation, collaboration, and a "Customer-Centric" mindset.
OBJECTIVES
HQSOFT is looking for a Consultant to join our consulting and implementation team.
In this role, you will act as a bridge between business users and the technical team, participating in both business analysis and solution implementation to ensure that our systems effectively meet clients' business needs.
This position is ideal for candidates who are interested in developing a career in Business Analysis, Implementation.
REPORT TO: Manager
LOCATIONS: 2nd Floor, 72/24 Phan Dang Luu Street, Duc Nhuan Ward, Ho Chi Minh City
WORKING: Monday to Friday (8:00 - 17:30, 1.5-hour lunch break), Saturday, Sunday off
JOB DESCRIPTIONS
1. Business Analysis
Gather, analyze, and clarify business requirements from clients
Lead or actively contribute to the creation of analysis documents, including:
BRD / URD
Use Cases
User Stories
Business Process Flows
Analyze current business processes and propose optimized, system-based solutions
Translate business requirements into detailed functional specifications for the development team
Work closely with stakeholders to ensure requirements are clearly understood and properly implemented
2. Solution Implementation
Gain in-depth understanding of HQSOFT's products (DMS, Retail Systems, etc.)
Configure systems and manage initial data setup for clients
Conduct user training sessions and prepare user manuals/documentation
Support and coordinate with clients throughout the implementation lifecycle
Ensure solutions are delivered on time and meet agreed requirements
3. Project Support
Participate in and support User Acceptance Testing (UAT) with clients and QC teams
Monitor project progress, proactively identify risks, and report to the
Project Manager/Team Lead
Provide post-implementation support and troubleshoot client issues
Collaborate effectively with cross-functional teams including Development, QC, and Project Management
Your skills and experience
REQUIREMENTS
Bachelor's degree in Information Systems, Business Administration, or related fields
At least 2 years of experience in Business Analysis, Software Implementation, or IT Consulting
Strong understanding of business analysis methodologies and documentation
Good command of English (especially in writing documentation and communication)
Strong analytical thinking and problem-solving skills
Experience with SQL or data querying tools is a plus
Excellent communication, stakeholder management, and teamwork skills
Proactive, detail-oriented, and able to work independently under pressure
Why you'll love working here
BENEFITS
Salary: Up to 20,000,000 VND gross/month.
Performance review and salary adjustment periodically.
Full social insurance coverage (SHUI) in accordance with Vietnamese labor law.
Opportunity to work on real-world projects with large enterprise clients.
Professional training and career development in Business Analysis and Consulting.
Dynamic, young, and collaborative working environment.
Working hours: Monday to Friday (8:00 AM - 5:30 PM)