Officer, International Student RecruitmentBritish University Vietnam

COMPETENCIES (knowledge, skills, and abilities)
Essential
• Experience of working in an office environment (minimum 2 years)
• Revenue making sales and CRM experience (minimum 1 year)
• An undergraduate degree completed with a 2nd class classification or above (or equivalent)
• Excellent computer literacy skills (including high proficiency in Microsoft Office, in particular Word, Excel, PowerPoint and Outlook)
• Excellent written and verbal communication skills and English language skills
• Ability to undertake administrative tasks
Desirable
• Professional higher education experience
• SalesForce experience
COMPETENCIES (behavioural)
Essential
• Target driven (Customer & Service Orientation)
• Excellent customer-facing, communication and presentation skills (Customer & Service Orientation)
• Appreciation of different cultures (Customer & Service Orientation)
• Patient, understanding and empathic to prospective students (Kindness & Respect)
• Good time management, with an ability to work under pressure and meet tight deadlines, whilst maintaining high attention to detail (Planning & Organizing)
• Good organisational ability (Planning & Organizing)
• Ability to solve problems (Problem Solving & Decision Making)
• Ability to communicate with staff at all levels (Communicating Effectively)
• Ability to work collaboratively across divisional and departmental boundaries (Inter-departmental Relationships; Teamwork & Collaboration)
• Ability to adapt to a fast-changing environment (Creative Thinking & Innovation)
Desirable
• Thinking strategically - undertake analysis and put recommendations to Head of Student Recruitment about new initiatives (e.g. markets, marketing tools, digital innovations) (Strategic Orientation & Leadership; Creative Thinking & Innovation)
• Leading by example, supporting staff at all levels (Teamwork & Collaboration)