[Online-HCM] Công Ty Orange Tree VA Tuyển Dụng Thực Tập Sinh Trợ Lý Virtual, Trợ Lý Virtual Part-time/Full-time 2023

Job Title: Virtual Assistant
Job Type: Full-Time/Part-Time/Internship (Remote working/Freelance)
Location: Ho Chi Minh City
Company Overview:
Based in Australia, Orange Tree VA is born from the acknowledgment of a gap in the virtual assistant industry, where most agencies offer only part-time or full-time hours, without the flexibility of customization or the ability to just drop-in.
Check more on our website: [protected info]
Role and Responsibilities:
We are looking for a dynamic, self-motivated Virtual Assistant to join our team. The Virtual Assistant will focus on performing clients' tasks such as social media assistance, pitching, customer relationship management, project management, personal life support and other requirements. They will support our clients in ensuring smooth and efficient business operations, content journeys.
Key responsibilities include:
1. Social Media Assistance:
Manage and update social media platforms regularly with engaging content.
Monitor social media performance and report on metrics.
Respond to comments and customer queries promptly.
Design graphics for clients' social media.
Stay updated with the latest digital technologies and social media trends.
2. Customer Relationship Management:
Maintain a positive and empathetic attitude toward customers at all times.
Pitching to other brands / businesses on client's behalf
Respond promptly to customer inquiries and resolve customer complaints.
Keep records of customer interactions and process customer accounts.
Develop strategies to improve the overall customer experience.
3. Project Management:
Coordinate project management activities, resources, equipment, and information.
Break projects into doable actions and set timeframes.
Liaise with clients to identify and define requirements, scope, and objectives.
4. Personal Life Support (least needed):
Manage personal calendar, schedule appointments and update travel arrangements.
Handle requests and queries appropriately and confidentially.
Assist with day-to-day personal tasks as required.
Qualifications:
Fluent in English (IELTS 6.5 and above)
Strong verbal and written communication skills & are frequently exposed to native English language on social media.
Proficiency in basic GSuite and social media platforms (especially Instagram, TikTok).
Basic knowledge of Notion, Canva, Slack preferred.
Excellent multitasking and organizational abilities.
Ability to work independently and as part of a team.
Up-to-date with international social media trends (especially USA).
High career opportunity.
Bonus points:
Experience in short form video editing (Capcut) for TikTok + IG Reels
Strong understanding of SEO, hashtag strategy
How to Apply:
Sending email to [protected info] with the title [Name] + [VA CV]. Example: Tuyet Nhi Lam_VA CV
We'll be in touch with you shortly!