1. Responsibilities
Primarily responsible for answering users' questions and providing timely, accurate support to ensure a positive user experience; 主要负责解答用户问题,提供及时且准确的支持,确保用户获得良好的体验.
Possess a solid understanding of referral and rebate mechanisms to assist Referral Pro Mode members by answering their inquiries via Telegram or internal community groups; 熟悉返佣和推荐机制,通过Telegram或内部社区群帮助超级返佣成员解答疑问.
Collect and analyze community feedback to provide actionable insights for internal teams, supporting product development and marketing strategies; 收集并分析社区反馈,为内部团队提供可行见解,支持产品开发和营销策略.
Monitor all affiliate and referral marketing activities to ensure integrity and compliance with company standards; 监控所有联盟和返佣营销活动,确保合规和公司标准的执行.
Continuously explore new content formats, channels, creative ideas, and other opportunities for experimentation, optimization, and growth. (Potential opportunity to transition into a
Business Development or Operations role.); 持续探索新内容形式、渠道和创意,寻找实验、优化和增长的机会。(有机会转向商务拓展或运营岗位).
2. Requirements
Familiarity with cryptocurrency related terminology, market trends, and Referral Pro Mode program rules; 熟悉加密货币相关术语、市场趋势及超级返佣项目规则.
Ability to work flexible hours to engage effectively with KOLs and community members across different time zones; 能适应灵活工作时间,有效与不同地区KOL和社区成员沟通.
Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders; 中英文流利,具备良好的口头和书面沟通能力.
Excellent organizational and time management skills, capable of handling multiple tasks simultaneously; 优秀的组织和时间管理能力,能同时处理多项任务.
Mature business experience with strong ownership mindset and emotional intelligence; 具备成熟的业务经验,强烈的主人翁意识和情商.
3. Why Binance
Shape the future with the world's leading blockchain ecosystem.
Collaborate with world-class talent in a user-centric global organization with a flat structure.
Tackle unique, fast-paced projects with autonomy in an innovative environment.
Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
Competitive salary and company benefits.
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).
4. How to Apply
Interested candidates please submit your application via this link:
APPLY HERE