Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Mô tả Công việc
- Monitor order processing systems to verify transactions and ensure smooth workflow.
- Handle order-related issues by investigating and resolving them through our ticketing system.
- Collaborate with logistics, warehouse, and inventory teams to ensure orders are fulfilled correctly and dispatched on time.
- Update order statuses and maintain accurate records in the company's database.
- Identify and escalate recurring issues or trends in order-related tickets to management for process improvement.
- Work closely with the IT department to troubleshoot and resolve any technical issues affecting order processing.
- Ensure compliance with company policies and procedures related to order processing and customer support.
- In addition to the duties listed above, the position holder must carry out tasks assigned by the supervisor that are essentially related to duties.
Yêu cầu
Yêu Cầu Công Việc
- Proven experience in order processing, e-commerce, or a similar role.
- Proficiency in English, particularly in writing and speaking.
- Attention to Detail: Exceptional attention to detail and the ability to manage multiple tasks simultaneously without compromising on quality.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively across all levels of the organisation.
- Problem-Solving Abilities: Strong problem-solving skills and the ability to handle order processing challenges and customer issues efficiently.
- Strong proficiency in using order management systems, databases, and ticketing platforms.
- Ability to work independently and manage multiple tasks simultaneously.
- Good problem-solving skills and the ability to think analytically.
- Familiarity with logistics and inventory management practices is advantageous.
- Proficiency in Microsoft Office Suite and other relevant software.
- No requirement for phone or direct messaging communication.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Xe đưa đón
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Cạnh tranh
Nơi làm việc
- No. 8 Quang Trung Street, SHG Building, Ha Dong District, Ha Noi