Operation Executive

Mô tả Công việc
The Operation Executive in the Container Team is responsible for coordinating the end-to-end logistics process for container shipments. This includes managing documentation, liaising with internal and external stakeholders, and ensuring that shipments are executed according to plan in a timely, efficient, and cost-effective manner. The role supports seamless cargo flow from origin to destination in line with customer requirements and company service standards.
Follow up with Sales/CS/Planning teams to update PO information (expected shipment schedule, booking status, container type/size, payment terms, special requirements)
Coordinate with freight forwarders, shipping lines, and warehouse teams to ensure timely stuffing, customs clearance, and dispatch of containers
Request and manage services from third parties including inspection companies, shipping agencies, trucking companies, and customs brokers
Monitor and follow up on payments with relevant parties, including Accounts Receivable and Accounts Payable
Handle inquiries from customers and support with ad hoc logistics-related issues
Collaborate with the Legal team to prepare service contracts and ensure the proper implementation of terms and conditions
Prepare and update regular reports on shipment status, logistics performance, and operational issues as required by management or other departments
Contribute to the standardization of internal documents and procedures (e.g. SOPs, shipping checklists, templates, and training materials)