Operation Manager, Hanoi - E-Logistics Mobile App

This position is Operation Manager, Hanoi.
Description
* Driver acquisition and onboarding: Constantly maintain an over-supplying effort by keeping a healthy and efficient process for driver acquisition and onboarding.
* Community & Retention Management: Drive and lead communication, training, online community, engagement activities and multiple business initiatives to build trust & love for our driver partners across Vietnam.
* Driver operations standards: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve or prevent issues.
* Performance: Constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions.
Profile
* Degree holder, 5 + years of operational/leadership experience, preferably in a logistics/e-commerce fulfillment environment, 2+ years in similar positions including at least 1+ at management level.
* Experience with start-up company is a plus.
* Experience in project managing complex, cross-functional projects.
* Knowledge and understanding of mobile and web technologies.
* Proficiency with Excel.
* Energetic, positive & open-minded, result-oriented and with strong business acumen.
* Good command of both written and spoken English.
Job Offer
* Attractive benefit package: Based salary + 13th month + performance bonus.
* International working environment with big opportunity to grow.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Van Nguyen on .