Dessert Bakery Café & Bar | District 1 / District 2, HCMC
"We are not looking for someone to just manage - we are looking for someone who wants to build a business."
About the Role
We are looking for a hands-on Operator / General Manager to lead the end-to-end store setup and operations of a Dessert Bakery Café & Bar.
This is not just a job - it's a chance to build a store from zero → scale → franchise model.
If you want to grow into a future business leader, this role is made for you.
Key Responsibilities
- Store Opening & Setup Management
- Conduct location research & handle lease negotiation
- Analyze market, competitors & customer segments
- Manage store opening timeline and execution plan
- Interior & Equipment Setup
- Work with contractors for interior design & construction
- Source and purchase equipment (coffee machine, oven, fridge, etc.)
- Optimize kitchen & bar workflow for efficiency
- Menu & Supply Chain Development
- Collaborate on dessert & beverage menu development
- Source suppliers & manage ingredient quality
- Set up pricing strategy, cost control & profit margins
- Hiring & Team Building
- Recruit baristas, kitchen staff & service team
- Conduct interviews and onboarding
- Train team and assign roles before opening
Supporting Responsibilities
- Licensing & Legal
- Handle business registration & legal paperwork
- Ensure food safety compliance & operational licenses
- Operations System Setup
- Implement POS & payment systems
- Build inventory, ordering & reporting systems
- Set up cost control & sales tracking
- Marketing & Branding
- Manage social media presence
- Plan opening campaigns & promotions
- Collaborate with influencers & local communities
- External Management
- Work with landlords, contractors, suppliers
- Handle unexpected operational issues
- On-site Operations
- Support daily operations during launch phase
- Improve workflow, service quality & customer experience
- Adjust operations based on feedback