Operation Quality Engineer - District 9

This leader will lead a team in Techtronic Industries Vietnam factory, take charge of In-Process Quality Control, Outgoing Quality Control and Process Quality Support. Work closely with all cross functional teams to drive for customer satisfaction and continuous improvement.
RESPONSIBILITIES
Manage the process of In-Process Quality Control and Outgoing Quality Control, ensure all products meet internal / external quality standards.
Support manufacturing process improvement, failure analysis, non-conformance disposition, ensure quick investigation and effective Corrective / Preventive Actions are in place.
Set up proper processes for IPQC and OQC including but not limited to prepare check card, sampling plan, process audit, non-conforming product disposition, data collecting system (Critical Features, DPPM, Data Analysis), etc.
Coordinate customer returns or complaints to drive effective preventive actions and verify effectiveness of error avoidance and sustainability
Maintain and optimize IPQC, OQC and PQE management system (SOP, OI / WI) according to ISO9001.
Ensure team staffs are well trained with needed skills to perform required functions.
Work closely with cross functional team to meet delivery schedules and production goals, while actively maintaining the expected level of quality