A. Responsibilities:
Job Purpose:
The Operation Admin Executive acts as the administrative and coordination backbone of the Operations department, ensuring smooth governance, organized communication flow, accurate documentation management, and efficient operational support across stores and SSC.
The role supports operational efficiency by maintaining strong coordination discipline, reporting accuracy, documentation governance, and administrative control, enabling Ops leaders and field teams to focus on business execution and store performance.
1. Operations Coordination & Administrative Support
- Coordinate daily administrative activities for the Operations department
- Manage meeting schedules, calendars, travel arrangements, and operational coordination for Ops leadership
- Organize department meetings, conference calls, agendas, MOMs, and follow-up actions
- Support communication flow between SSC and stores to ensure operational continuity
- Ensure timely coordination and follow-up of operational requests and submissions
2. Documentation & Governance Control
- Maintain organized filing and governance of Ops documentation, SOPs, policies, operational forms, and legal records
- Ensure version control and proper accessibility of operational documents
- Support governance of Teams / SharePoint Operations platform and folder structures
- Maintain accurate and up-to-date operational records for audit and compliance readiness
- Coordinate legal and compliance documentation follow-up (fire safety, licenses, inspections, etc.)
3. Reporting & Data Consolidation Support
- Consolidate and distribute operational reports, trackers, presentations, and business updates
- Ensure accuracy and timely sharing of operational information to relevant stakeholders
- Support data consolidation from stores, AMs, and cross-functional teams
- Assist preparation of business presentations, dashboards, and meeting materials
- Support maintenance of operational trackers and governance files
4. Operational Expense & Procurement Coordination
- Coordinate store operational expense submissions and payment processes
- Monitor and track operational spending related to:
- Support ordering and replenishment coordination for store operational materials:
- Ensure timely submission and follow-up of invoices and operational claims
5. Communication & Execution Support
- Support preparation and communication of operational announcements, memos, and updates
- Coordinate store surveys, acknowledgements, and operational communication cascades
- Support Ops projects coordination and administrative follow-up
- Ensure proper communication archiving and governance discipline
B.Requirments:
- Minimum 2-3 years of administrative or operations coordination experience
- Strong organization and coordination capability
- Good communication and stakeholder management skills
- Strong attention to detail and governance discipline
- Ability to manage confidential information professionally
- Good proficiency in: Excel, PowerPoint, Outlook, Teams / SharePoint
C.Application:
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