Operations Executive (Fashion Retail)

Mô tả Công việc
Brand: United Colors of Benetton; Sisley
1. Store Operations Management (40%):
Product:
Display and control products in quantity and details, on floor and stockroom.
Manage and arrange product in the warehouse according to stockroom's guideline.
Follow up transfer plan of stores, controlling inventory in the most reasonably and effectively method.
Take responsible for managing loss & prevention.
VM/Retail standard:
Follow up with VM to ensure product displayed follow VMD and VM's direction.
Store check weekly and work closely with store Leaders to ensure and enhance retail standard.
Staffs:
Check and follow up Duty Roster, Daily Planner to make sure stores have enough manpower to handle workload.
Follow up plan headcount for special occasion (public holiday, MSS, ESS, ...).
Ensure that all operations activities are compliant with company's policies, company's procedures and local legal.
2. People Management (30%):
Follow up recruitment status and chasing TA timely to ensure headcount for stores.
Set up and execute the performance evaluation standards of store/employee.
Operate weekly/monthly meeting and train, coach employee, report problems, share information to related department to improve.
Share experience and information to store team for improvement.
Control and motivate staff to achieve target.
Solve and report all the facts involved to personnel in store, work with SOE to make the developing plan, training and evaluation based on policy.
Ensure required behavior and action standards of individuals in team, make them pure and progressive working environment.
Flexibility in problem solving and provide solutions.
3. Administration task (30%):
Work with PMD/IT on any maintenance needs according to brand's standard and all issues are addressed to a timely manner.
Following the review process, attendance records are forwarded to the HR department for final approval.
Record and follow up result of action plan or competition for push sales.
Do monthly incentive.
Follow up HR procedure & process of in/out staffs.
Responsible for consolidating uniform orders for all retail staffs.
Manage the order of stationery and retail equipment effectively.
Support for all administration work for staff sales operations.
Attend floor for urgent situations relating to client service.
Display and control products in quantity and details, on floor and stockroom.
Manage and arrange product in the warehouse according to stockroom's guideline.
Follow up transfer plan of stores, controlling inventory in the most reasonably and effectively method.
Take responsible for managing loss & prevention.
Follow up with VM to ensure product displayed follow VMD and VM's direction.
Store check weekly and work closely with store Leaders to ensure and enhance retail standard.
Check and follow up Duty Roster, Daily Planner to make sure stores have enough manpower to handle workload.
Follow up plan headcount for special occasion (public holiday, MSS, ESS, ...).
Ensure that all operations activities are compliant with company's policies, company's procedures and local legal.
Follow up recruitment status and chasing TA timely to ensure headcount for stores.
Set up and execute the performance evaluation standards of store/employee.
Operate weekly/monthly meeting and train, coach employee, report problems, share information to related department to improve.
Share experience and information to store team for improvement.
Control and motivate staff to achieve target.
Solve and report all the facts involved to personnel in store, work with SOE to make the developing plan, training and evaluation based on policy.
Ensure required behavior and action standards of individuals in team, make them pure and progressive working environment.
Flexibility in problem solving and provide solutions.
Work with PMD/IT on any maintenance needs according to brand's standard and all issues are addressed to a timely manner.
Following the review process, attendance records are forwarded to the HR department for final approval.
Record and follow up result of action plan or competition for push sales.
Do monthly incentive.
Follow up HR procedure & process of in/out staffs.
Responsible for consolidating uniform orders for all retail staffs.
Manage the order of stationery and retail equipment effectively.
Support for all administration work for staff sales operations.
Attend floor for urgent situations relating to client service.