Operations ExecutiveKhiri Travel Vietnam
Nơi làm việc: Quảng Nam
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Quản trị kinh doanh, Khách sạn - Nhà hàng, Bán hàng, Giao Dịch Khách Hàng, Kinh doanh, Phát triển thị trường, QA-QC/ Thẩm định/ Giám định
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 24/10/2024
Hạn nộp: 07/11/2024
Mô tả công việc
Job Description:
The Operations Executive is part of the Operations Department at Khiri Travel. At the core of our work is making our clients fall in love with our efficiency, organization, and punctuality and going above and beyond to ensure clients have the best experience while in Vietnam. This person has an excellent relationship with our local partners in Vietnam and can work independently to ensure itineraries are operated according to the stated itinerary provided using our products and systems.
Key Responsibilities:
● Make arrangements with local service providers to provide effective and timely delivery of itineraries
● Coordinate travel arrangements where necessary with other offices and agents.
● Revert proactively to the Sales team and other Khiri departments as necessary.
● Issue, gather and prepare documents required for each itinerary as required by agent criteria
● Thorough understanding of the Khiri Travel products and a good knowledge of Khiri partners.
● Brief tour leaders/guides on their upcoming trips, stressing client's expectations and special needs.
● Make contact with clients at regular intervals during their programs
● Local guide quality control by troubleshooting and working with them regularly
● To resolve proactively any complaints, queries, and concerns regarding services
● Monitor clients' feedback on product delivery on the ground and suggest improvements
● Actively propose and join in hotel and product inspections and report to management
● Other tasks as directed by Operations & Travel Experience Manager
● Inspect hotels & tours in the central of Vietnam
● Explore new opportunities and establish new partnerships through networking, site inspections, and other meetings
*This role profile is not exhaustive; it may be amended from time to time to meet the needs of the business*
Success Factors:
● Highly organized, detail-oriented and accuracy in work
● Strong time management skills and the ability to multitask
● Friendly, energetic, and positive attitude
● Open to learning, meeting new people, and trying new things
● Responsible team player who can also thrive working independently
The Operations Executive is part of the Operations Department at Khiri Travel. At the core of our work is making our clients fall in love with our efficiency, organization, and punctuality and going above and beyond to ensure clients have the best experience while in Vietnam. This person has an excellent relationship with our local partners in Vietnam and can work independently to ensure itineraries are operated according to the stated itinerary provided using our products and systems.
Key Responsibilities:
● Make arrangements with local service providers to provide effective and timely delivery of itineraries
● Coordinate travel arrangements where necessary with other offices and agents.
● Revert proactively to the Sales team and other Khiri departments as necessary.
● Issue, gather and prepare documents required for each itinerary as required by agent criteria
● Thorough understanding of the Khiri Travel products and a good knowledge of Khiri partners.
● Brief tour leaders/guides on their upcoming trips, stressing client's expectations and special needs.
● Make contact with clients at regular intervals during their programs
● Local guide quality control by troubleshooting and working with them regularly
● To resolve proactively any complaints, queries, and concerns regarding services
● Monitor clients' feedback on product delivery on the ground and suggest improvements
● Actively propose and join in hotel and product inspections and report to management
● Other tasks as directed by Operations & Travel Experience Manager
● Inspect hotels & tours in the central of Vietnam
● Explore new opportunities and establish new partnerships through networking, site inspections, and other meetings
*This role profile is not exhaustive; it may be amended from time to time to meet the needs of the business*
Success Factors:
● Highly organized, detail-oriented and accuracy in work
● Strong time management skills and the ability to multitask
● Friendly, energetic, and positive attitude
● Open to learning, meeting new people, and trying new things
● Responsible team player who can also thrive working independently
Yêu cầu
What we're looking for:
● Vietnamese National
● Bachelor degree, preferably in Tourism, Business or Communications
● Work experience in Tourism is an advantage
● Experience in database and software systems
● Excellent English communication skills
● Has a natural passion for travel, tourism, and hospitality
What we offer:
● Based at the Hoi An office
● Full time
● A friendly and outgoing team, that celebrates successes frequently
● career development and advancement opportunities in the Khiri Travel organization
● Probation 2 months
● Annual discretionary bonus
● Salary negotiable depending on experience
● Vietnamese National
● Bachelor degree, preferably in Tourism, Business or Communications
● Work experience in Tourism is an advantage
● Experience in database and software systems
● Excellent English communication skills
● Has a natural passion for travel, tourism, and hospitality
What we offer:
● Based at the Hoi An office
● Full time
● A friendly and outgoing team, that celebrates successes frequently
● career development and advancement opportunities in the Khiri Travel organization
● Probation 2 months
● Annual discretionary bonus
● Salary negotiable depending on experience
Quyền lợi
Nghỉ phép có lương
2 month probation - A friendly and outgoing team, that celebrates successes frequently
Máy tính xách tay
Full time with flexible scheduling. 12 days per year, 15 days after working 3 years at Khiri Travel
Cơ hội du lịch
Annual discretionary bonus - Career advancement opportunities in the Khiri Travel organization
2 month probation - A friendly and outgoing team, that celebrates successes frequently
Máy tính xách tay
Full time with flexible scheduling. 12 days per year, 15 days after working 3 years at Khiri Travel
Cơ hội du lịch
Annual discretionary bonus - Career advancement opportunities in the Khiri Travel organization
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Nhà Hàng - Khách Sạn/Du Lịch > Công Ty Kinh Doanh Lữ Hành
KỸ NĂNG
Business Development, Tourism, Operations Production, Travel Arrangement, Operations Improvement
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Nhà Hàng - Khách Sạn/Du Lịch > Công Ty Kinh Doanh Lữ Hành
KỸ NĂNG
Business Development, Tourism, Operations Production, Travel Arrangement, Operations Improvement
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
Giới thiệu công ty
Khiri Travel Vietnam việc làm
38/28 Nguyen Van Troi, Ward 15, Phu Nhuan District
Quy mô: Từ 10 - 25 nhân viên
Việc làm tương tự
Chuyên Viên Kinh Doanh
Công ty Cổ Phần đầu tư Địa ốc Đại Quang Minh
Thương lượng
Quảng Nam
09/11/2024
Sales Executive (Hot Job, Attractive Salary)
Công ty TNHH Nishio Rent All Việt Nam
Thỏa thuận
Hà Nội, Đồng Nai, Quảng Nam
12/12/2024
Sales Thị Trường Kênh OTC Khu Vực Quảng Nam
Công Ty CP Dược Phẩm DMEXPHARM
10 triệu - 30 triệu
Quảng Nam
24/12/2024
[Quảng Nam] Trưởng Khu Vực Kinh Doanh
Công Ty TNHH Sản Xuất Và Thương Mại Sơn Gildden
Thương lượng
Quảng Nam
22/12/2024
Chuyên Viên Quản Lý Chất Lượng
Công ty Cổ Phần đầu tư Địa ốc Đại Quang Minh
Thương lượng
Quảng Nam
09/11/2024
Vị trí Operations Executive do công ty Khiri Travel Vietnam tuyển dụng tại Quảng Nam, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Operations Executive hoặc công ty Khiri Travel Vietnam ở các link phía trên
Giới thiệu công ty
Khiri Travel Vietnam việc làm
38/28 Nguyen Van Troi, Ward 15, Phu Nhuan District
Quy mô: Từ 10 - 25 nhân viên