About the Company
We are a growing international logistics, freight forwarding, and trading company committed to delivering reliable supply chain solutions across global markets. We are seeking a highly experienced Operations Manager to lead our logistics operations, support
business development activities, and drive operational excellence.
Key Responsibilities
• Oversee and manage daily logistics and freight forwarding operations.
• Ensure efficient execution of international shipments, customs clearance, transportation, warehousing, and supply chain activities.
• Lead, supervise, coach, and develop operations team members to achieve high performance standards.
• Establish and improve operational processes, SOPs, and service quality standards.
• Support business development and sales activities by providing logistics solutions and operational expertise to clients.
• Coordinate directly with overseas partners, customers, carriers, and foreign management.
• Monitor KPIs, operational costs, service quality, and profitability.
• Handle urgent operational issues and respond effectively to ad-hoc situations.
• Ensure compliance with company policies, industry regulations, and customer requirements.
• Foster a culture of accountability, professionalism, and continuous improvement.