OPS Executive

Import / Export Process:
Adhering to Malca-Amit Import / Export Procedures
Prepare and manage import documentation, including, delivery orders, and customs clearance documents.
Ensure accuracy and completeness of import/ Export-related paperwork.
Quality Control and Inspection:
Ensure compliance with import standards and company requirements
Checking of HAWB Labels, seal numbers, import/ export documentations
Customs Compliance:
Coordinate with customs brokers or authorities to ensure compliance with import regulations and procedures.
Stay updated on changes or new regulation: customs regulation, import/export procedures, state quality regulation, HS code....
Customer Relationship Management:
Address inquiries, resolve issues, and provide assistance to ensure internal and external customer satisfaction.
Logistics Coordination:
Organize and manage logistics for the importation process, including shipping, transportation, and warehousing arrangements.
Liaise with internal & external service providers to ensure timely delivery.
Communicate with internal MA-Network, Carriers or approved vendors regarding shipping schedules, documentation requirements etc
Controlling the progress of forwarding/ logistics to minimize the fee of logistics: detention, demurrage, storage, transportation.
Vendor management for shipment status: customs clearance, inland trucking, domestic delivery, VAS (tax refund procedures, state quality inspection, permit...)
Keep track of imported goods, date of departure, arrival.
Good understanding of local geographical area and route options.
Checking debit note from vendor correctly
Following with terminal (SCSC, TCS, ALS, NCTS...), liner for cargo arriving status
Record-Keeping and Reporting:
Maintain accurate records of import transactions, shipping documents, customs declarations, temporary import shipments into the system
Archieve: soft shipping document in the systems, hard copy document
Making reports and performing other related duties under the direction of Manager.