Outsourcing Staff of Operation Planning Department

• Deliver a high quality of service to enhance function's reputation and meet customer's expectations.

• Work in partnership with various departments to provide solutions on operational efficiencies and risks. Support the preparation of recommendations on workflow or process enhancements.

• Work in partnership with various departments and stakeholders to develop processes and workflows by ensuring it aligns to MUFG policies and delivers operational efficiency.

• Prepare workflow and process documentation for the Branch to ensure projects are delivered within scope, on time and within budget.

• Ensure project plans and project delivery aligns to MUFG policies and delivers operational efficiency.

• Implement and monitor the performance of process or workflow enhancement through user testing and conducting training.

• Gather and coordinate data from various sources to assist with workflow enhancement and project performance.

• Ensure compliance with relevant regulations.

• Develop recommendations for continuous improvement and support implementation.

• Support in managing the risk profile for the department

• Prepare reports including but not limited to operational efficiency.

• Maintain good working knowledge of industry trends, products, relevant laws and regulations