Peer Assisted Learning Officer

RMIT Vietnam, an entity of RMIT University, has campuses in Ho Chi Minh City and Hanoi 2001. We provide internationally recognised, high-quality, education and professional training for students, clients and the community, and assist in the development of human resources capability in Vietnam and the region by hosting students from Australia and many other countries.
Your role
The key focus of this role is to support the Peer Assisted Learning (PAL) Supervisor in the operations of the PAL program. Duties will revolve around ensuring operational compliance, quality assurance, supporting training and events as well as administration tasks that facilitate the program. The PAL Officer will work directly with the student professionals who provide key academic support services to RMIT students.
Key accountabilities
Plan and organize Peer Assisted Learning operational activities and service delivery.
Logistic support for PAL Academy, PAL training, meet ups and other events.
Implement service quality assessment systems and checks.
Supervise and report on PAL staff compliance to operational and service standards (30% of workload).
Attend key learning events and service points to manage student attendance and support service providers.
Coordinate with PAL Supervisor and Learning Success Coordinators to plan, schedule and ensure compliance with operational procedures for PAL observations.
Coordinate with SAS Senior Office Manager to complete administrational and logistical tasks in training, recruitment, service office management and marketing.
Implement and develop Standard Operational Procedures while completing BAU duties.
Other relevant duties as negotiated with the Line Manager.
Benefits
Competitive VND salary (plus allowances) starting from VND16,820,000 depending on proven track record in meeting all the key selection criteria.
13th month Tet bonus + private medical insurance (for you and your dependents) + annual health check.
20 days annual leave plus 5 days paid leave Xmas closure, plus public holidays and paid sick leave.
Free use of onsite gym.
Library on campus and online - access to RMIT Australia online library.
How to apply
Please click on the 'Apply Now' button.
Applications Close:
5 Mar 2023 11:59 pm