Performance Management Manager

Mô tả Công việc
Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be the world leader in e-commerce enablers in term of trading, product creating and e-commerce servicing. Based in California with an operation office in HCMC, we have more than 500 young and talented members with expert knowledge and experience in the e-commerce industry.
We are on an ambitious journey to dominate not only US e-commerce market but also to enter new e-commerce markets of more than 15 countries in Europe, Asia and North America, not only Amazon channel but also Walmart, Wayfair among others. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end-to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.
Our mission: Connect the Worldwide Resources & create innovative platform to bring products and services from innovators and manufacturers to worldwide customers more efficiently.
Our vision: To be the world leader of e-commerce enabler in term of trading, product creating, and e-commerce servicing.
I. JOBDESCRIPTIONS
1. Performance System Design and Implementation:
Lead the creation and execution of a performance management framework that aligns with the company's mission, values, and strategic objectives.
Develop performance appraisal processes, documentation standards, and training materials to ensure consistent and fair evaluations.
Partner with cross-functional leaders to ensure the framework addresses the needs of all departments, while remaining adaptable to evolving business goals.
2. Goal Setting and Alignment:
Implement a goal-setting process that aligns individual and team objectives with company goals, ensuring clarity, relevance, and measurability.
Provide resources, training, and support to managers to effectively set, track, and review goals with their teams, reinforcing accountability and motivation.
Facilitate quarterly and annual goal alignment workshops to keep objectives synchronized with organizational priorities.
3. Coaching and Development:
Design coaching programs that provide managers with the tools and resources to guide, support, and develop their teams effectively.
Train managers on effective feedback techniques, focusing on constructive communication that supports employee growth and improvement.
Track coaching engagement and feedback to assess the impact and effectiveness of development programs.
4. Performance Data Analytics and Reporting:
Analyze performance metrics to identify trends, strengths, and areas for improvement, using data to support continuous improvement in performance management.
Compile and present performance insights in quarterly reports to inform leadership on employee performance patterns, departmental achievements, and developmental needs.
Ensure data accuracy and compliance, maintaining confidentiality and integrity in all reporting.
5. Employee Engagement and Retention:
Design and implement initiatives that foster a positive work environment and build employee engagement, utilizing insights from performance reviews.
Conduct surveys and feedback sessions to assess employee engagement and identify opportunities for improvement in the employee experience.
Coordinate with the Learning & Development team to support retention through targeted development programs that address career growth and satisfaction.
Lead the creation and execution of a performance management framework that aligns with the company's mission, values, and strategic objectives.
Develop performance appraisal processes, documentation standards, and training materials to ensure consistent and fair evaluations.
Partner with cross-functional leaders to ensure the framework addresses the needs of all departments, while remaining adaptable to evolving business goals.
Implement a goal-setting process that aligns individual and team objectives with company goals, ensuring clarity, relevance, and measurability.
Provide resources, training, and support to managers to effectively set, track, and review goals with their teams, reinforcing accountability and motivation.
Facilitate quarterly and annual goal alignment workshops to keep objectives synchronized with organizational priorities.
Design coaching programs that provide managers with the tools and resources to guide, support, and develop their teams effectively.
Train managers on effective feedback techniques, focusing on constructive communication that supports employee growth and improvement.
Track coaching engagement and feedback to assess the impact and effectiveness of development programs.
Analyze performance metrics to identify trends, strengths, and areas for improvement, using data to support continuous improvement in performance management.
Compile and present performance insights in quarterly reports to inform leadership on employee performance patterns, departmental achievements, and developmental needs.
Ensure data accuracy and compliance, maintaining confidentiality and integrity in all reporting.
Design and implement initiatives that foster a positive work environment and build employee engagement, utilizing insights from performance reviews.
Conduct surveys and feedback sessions to assess employee engagement and identify opportunities for improvement in the employee experience.
Coordinate with the Learning & Development team to support retention through targeted development programs that address career growth and satisfaction.