PERSONAL ASSISTANT TO GENERAL MANAGER / TRỢ LÝ TỔNG QUẢN LÝ

• Setting up recording system and update index of files and form regularly.
• Coordinating and monitoring all appointments, meetings, and trainings to ensure that schedules are logged, traced and remind all concerns.
• Preparing appropriate files, folder, information, and relevant documents for each meeting
• Taking minutes, check correctness and presentation before distributing and filing according to the supervisor's discretion.
• Handling the incoming calls and information, obtaining all relevant information and passing on to appropriate personnel.
• Ensuring meeting minutes be dispatched/out within 24 hours.
• Ensuring that monthly critique and month end reports are finished on a timely basis
• Organizing daily briefing, and other related meetings and training as assigned.
• Updating information and data relevant to the department at all times.
• Working and coordinating with other departments to ensure that the responsible job of the department meets target and goals.
• Coordinating with Human Resources for any outside affair issue.
• Coordinating and ordering special requests for General Manager including pick-up and handling of VIP's as needed.
• Providing any assistance to the management and employees as required.
• Maintaining computerized database of all reports and systematic plan to follow up.
• Handling correspondence for all applications such as regret letter, guest complaint, enquiring, confirmation, contract and any reference.
• Greets and receives visitors and telephone calls furnishing advice and assistance on the basis of general knowledge
• Acting as Interpreter and translator when necessary.
• Assisting with the organization of manager meetings, outing and other activities.
• Handling all activities related to site inspections, media visits, guest relations and client care as well as after departure to follow through.