Phiên Dịch Tiếng Nhật - tiếng anh
Family Medical Practice Ha NoiĐịa điểm làm việc: Hà Nội
Hết hạn: 22/04/2024
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
Responsibilities:
• General Information
- Provide excellent customer service to Japanese patients.
- Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
- In charge of Japanese Hotline.
- Providing Japanese translation (English - Japanese) for Japanese patients.
• Key Responsibilities Customer Service
- Greeting and managing patients in a professional manner
- Providing translation service for Japanese patients.
- Answering phone calls; making appointments; gathering information to complete patient file; Checking I.D. papers, insurance membership and details.
- Managing Japanese patient flow.
- Handling cashier work.
- Ensuring all information is ready for billing and payment purposes.
- Checking that Japanese patients have all necessary documentation/reports/medication, etc. before leaving the clinic.
- Assisting with medical evacuation as required from time to time.
- Assisting Japanese patients to make bookings outside FMP.
- Perform other tasks as assigned by Line Manager.
- In charge of the Japanese Hotline.
- Close communication with Japanese team in Hanoi.
• General Information
- Provide excellent customer service to Japanese patients.
- Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
- In charge of Japanese Hotline.
- Providing Japanese translation (English - Japanese) for Japanese patients.
• Key Responsibilities Customer Service
- Greeting and managing patients in a professional manner
- Providing translation service for Japanese patients.
- Answering phone calls; making appointments; gathering information to complete patient file; Checking I.D. papers, insurance membership and details.
- Managing Japanese patient flow.
- Handling cashier work.
- Ensuring all information is ready for billing and payment purposes.
- Checking that Japanese patients have all necessary documentation/reports/medication, etc. before leaving the clinic.
- Assisting with medical evacuation as required from time to time.
- Assisting Japanese patients to make bookings outside FMP.
- Perform other tasks as assigned by Line Manager.
- In charge of the Japanese Hotline.
- Close communication with Japanese team in Hanoi.
Yêu cầu công việc
Qualifications:
Job Requirements:
- Holder of a diploma or equivalent degree.
- Excellent Japanese language ability (- N2), Excellent English language ability (both oral and written)
- Customer relation/interaction background would be an advantage.
- At least three years' experience in customer relation/interaction, preferably at Foreign
Service companies or in the healthcare/service industry.
Key Capabilities & Skills
- Excellent communication and interpersonal skills.
- Good problem solving skills and ability to handle conflicts.
- Ability to work well under pressure.
- Commitment to excel, striving to exceed standards and achieve best results.
- Fluency in Japanese/English is a must.
- Caring and empathy.
- Positive attitude, able to be multi-tasked.
- Well-groomed, pleasant outlook is a plus.
Job Requirements:
- Holder of a diploma or equivalent degree.
- Excellent Japanese language ability (- N2), Excellent English language ability (both oral and written)
- Customer relation/interaction background would be an advantage.
- At least three years' experience in customer relation/interaction, preferably at Foreign
Service companies or in the healthcare/service industry.
Key Capabilities & Skills
- Excellent communication and interpersonal skills.
- Good problem solving skills and ability to handle conflicts.
- Ability to work well under pressure.
- Commitment to excel, striving to exceed standards and achieve best results.
- Fluency in Japanese/English is a must.
- Caring and empathy.
- Positive attitude, able to be multi-tasked.
- Well-groomed, pleasant outlook is a plus.
Quyền lợi được hưởng
Health care for Employee and the family
14 annual leave/ year
Company provides internal training, compulsory insurances
14 annual leave/ year
Company provides internal training, compulsory insurances
Nộp hồ sơ liên hệ
Family Medical Practice Ha Noi
Giới thiệu công ty
Xem trang công ty
Vietnam Medical Practice We are Family Medical Practice- the first foreign-operated, multi-disciplinary medical provider in Vietnam. With 5 clinics in Hanoi, Ho Chi Minh City and Da Nang, our multi-national team of physicians come from the US, Canada, Israel, France, Belgium, Italy, Switzerland,...
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