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Job Description | Digital Services Vice Director | Mytel
Digital Services Vice Director is tasked with making executive technology decisions and project management on behalf of the company, including managing a technology budget and making investments to align the company with its vision for its business and technological needs. You should be a strategic thinker, an effective communicator, and an expert in technological development, mind on business and ambitious to build the best product for end-user
Responsibilities:
• Setting a vision for how technology will be used for MyID (SuperApp), VAS, Digital Services and Products aligning with business purpose.
• Ensuring that technological resources meet the short and long-term needs, managing technology budgets and time frames.
• Staying on top of technology trends and developments, outline the goals for research and development, maintaining a consumer-focused outlook and aiding in the delivery of IT projects to market.
• In charge of Digital Projects, liaison between Partners, Departments, Clients for deployment of all digital services and products per strategy.
• Making executive decisions on technological requirements to meet the business goals following Director's decision.
• Acting as a mentor to team members.
• Ensuring all technology practices adhere to regulatory standards.
• Regularly reviewing and giving suggestions to improve the underlying technology in order to make sure all
digital services and products run smoothly and enhance customer experience.
• Directly working on building and reviewing the Application, Digital Services and Product flow, UI, UX with
Business team to ensure the CX of digital products then cooperating in-house or with partners to deploy projects