ofi (olam food ingredients), a new operating group from Olam Group, offers sustainable, natural food products and ingredients, including cocoa, coffee, dairy, nuts, and spices. Operating in Vietnam since 1997, ofi has built a strong presence with its head office in Ho Chi Minh City, along with regional offices and seven major factories across various provinces. As the largest exporter of cashews, pepper, and instant coffee, and among the top exporters of green coffee, ofi Vietnam works closely with a vast network of farmers. With over 4,500 employees, the company is committed to performance, diversity, and talent development. Its 'Choices for Change' strategy targets long-term impact by 2030, focusing on prosperous farmers, thriving communities, climate action, and sustainability.
JOB IN SUMMARY
This role is responsible for the overall operational performance of the processing facility, ensuring safety, quality, productivity, and compliance standards are consistently met. This role leads cross‐functional coordination across Production, Quality, Maintenance, R&D, and Supply Chain to deliver customer‐aligned output while optimizing cost, service, and operational efficiency.
KEY RESPONSIBILITIES:
1) Workplace Safety
- Ensuring ofi's safety policies are implemented and workforce is kept safe all the time. Conduct workplace inspection.
- Adherence to factory compliance for fire safety, environmental discharge etc. Engaging with local govt bodies as or when required.
- Facilitating the audits for social compliance along with HR.
2) Plant production, quality and shipments
- Assist and facilitate team to design incoming RM, PM input/output specification so to align with customer's expectations. On time response to
business development teams on queries from customers.
- Production plan and execution as per shipment schedule. Prioritizing resources for production and shipment fulfillment.
- Tracking downtimes of various processes to streamline efficient use of maintenance budgets. Design and tracking of a robust preventive maintenance plan.
- Facilitation of New packing material development by assisting on trials and review of the trial result outcomes.
3) Product development
- Integrating the Rnd processes with technical capabilities of facility. Allergen management program and introduction of new ingredients - risk assessment.
- Designing the processes and tweaking the processes keeping in mind the overall expectation of customer and striking the balance between cost and service to customers.
- Facilitating all customer visits, audits and interactions on shopfloor. Explaining facility capabilities to customers.
4) External engagements
- Visit exhibitions and conferences as per time availability to explore new opportunities of improvement in operations.
- Keep a track of industry trends such as recalls, new investments, growing concerns on food safety etc.
5) Undertake any other activity as reasonably requested by management
- Bachelor's or Master's degree in Food Technology, Engineering, Operations Management, or related field.
- 8-12 years of experience in food manufacturing operations, preferably in ingredients, or B2B food processing.
- Strong knowledge of food safety systems (HACCP, GMP, FSSC, allergen management).
- Proven experience in production management, preventive maintenance, and quality systems.
- Familiarity with export market standards and customer audit requirements.
- Strong leadership and ability to collaborate cross‐functionally.
- Operational excellence and problem‐solving mindset.
ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law.
Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.