Policy Administrator (English CV Only)

About the company:
For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best care.
We are part of the APRIL Group, a global insurance specialist with 2,300 staff in 16 countries.
To sustain the company's growth and expand our services, we are currently looking for a Policy Administrator.
You will work at a regional level and enjoy multicultural teamwork. You will coordinate with many departments/relevant stakeholders in the company as you're in the middle of the process. It's a shortcut to learning all the health insurance process at once!
Duties & Responsibilities:
• Assess information from the application for policy reinstatement for completeness and accuracy
• Issue Medical insurance policies for clients
• Understand the client's needs, eligibility, and coverage and provide quality assistance service
• Manage proactively the policy issuance case using our system and communicate with all relevant departments
• Provide clients with quality advice and make helpful recommendations