PQC Manager

Your tasks:
• To lead all teams within the quality department to achieve all set quality targets through the use of preventive tools, continuous improvement activities and real time problem solving
• To implement, maintain and develop the quality management systems throughout the whole company whilst ensuring that it constantly meets international standards, and is in line with the QM standards
• To support and cultivate a culture of First-Time Quality and Zero Defects
• Maintain good collaboration with the cross-function team such as Production, Process Engineering, and SCM etc. to achieve the company goals
• Setting up of an effective organizational structure and lead adequate development, retention and training for staff, to ensure the quality department is well equipped for current and future challenges
• Evaluate prepare and monitor budget for headcount, controllable cost and investments for the quality department
• To coordinate all processes as defined by landscape to ensure the integration of the quality management system requirements into the organization's process and that processes are delivering their intended outputs
• Lead the problem-solving process to define Corrective and Preventive actions and ensuring those actions are implemented effectively
• To ensure manufactured products are consistently meet both external and internal requirements. This includes legal compliance and customer expectations
• To be responsible for the final evaluation and decision regarding any enquires about inferior product or customer complaint regarding any of the company's products or services
• To stop shipment to ensure that non-conforming product do not ship to customer and stop production to correct quality problems or process that do not confirm to requirements
• To monitor customer scorecards and customer portals ensuring customer satisfaction is being continuously met
• To continuously monitor and report on the performance of the entire quality management system and opportunities for improvement
• Review weekly, monthly report
• Make yearly report and plan
• Manage product audit and layout inspection
• Review and approve for report
• Be representative for product safety and conformity to legal requirements and Customer requirements
• Handle issue in supply chain related to product safety and conformity