Key Responsibilities
1. Technical Research & Solution Consulting
- Research technology, IT solutions, products, and services to understand customer needs and market trends in the Taiwan market.
- Work closely with customers to understand their business challenges, technical requirements, and expectations.
- Analyze requirements and propose suitable technical solutions based on customer needs.
- Prepare and deliver technical presentations, solution proposals, and demonstrations to customers.
- Ability to leverage AI tools to quickly develop prototypes or proof-of-concepts (PoCs) to illustrate proposed solutions and effectively present them to customers.
2. Presales & Sales Support
- Act as the technical presales focal point throughout the sales process, from requirement gathering to solution proposal and contract negotiation.
- Develop technical proposals, solution architectures, configuration documents, and technical responses for RFQs/RFPs and bidding activities.
- Review technical specifications, solution configurations, and quotations to ensure alignment with customer requirements.
- Collaborate closely with Sales/Business Development teams to develop effective solutions and support business opportunities.
- Participate in customer meetings, presentations, workshops, and technical discussions.
- Coordinate with internal teams and technology partners to ensure proposed solutions are technically feasible and commercially suitable.
- Participate in solution implementation, project delivery, product inspection, technical training, and customer handover when required.
- Provide technical support and coordinate with local and overseas technical experts during project implementation and after-sales activities.
- Follow up with customers to understand technical issues and ensure appropriate solutions are delivered.
- Support the Sales team in maintaining strong technical relationships with customers.
4. Taiwan Market Development
- Work directly with customers and partners in the Taiwan market.
- Support the development and expansion of BnK's business and technology solutions in Taiwan and potentially other APAC markets.
- Keep updated on Taiwan market trends, customer needs, technology developments, and competitive solutions.
- Identify potential technical opportunities and contribute to expanding BnK's customer and partner network.
Qualifications
- Bachelor's degree in information technology, Computer Science, Engineering, or a related field.
- At least 2 years of experience in Presales, Solution Consulting, Technical Consulting, or a similar position.
- Must-have: Mandarin speaking ability for professional communication with customers and partners in Taiwan.
- Native Mandarin speaker is highly preferred.
- English communication skills are a plus, especially in a professional and technical environment.
- Good understanding of IT products, solutions, infrastructure, software, hardware, cloud, or related technologies.
- Experience working directly with customers and consulting based on business and technical requirements.
- Experience in preparing technical proposals, presentations, solution documents, or bidding documents.
- Strong presentation, communication, and interpersonal skills.
- Strong problem-solving and decision-making skills.
- Ability to work effectively with Sales, Technical, Engineering, Partners, and other stakeholders.
- Customer-oriented, proactive, and able to work independently.
- Experience in Banking, Insurance, IoT, Datacenter, Cloud, or Enterprise IT solutions is an advantage.
- Experience working with Taiwan customers, partners, or the APAC market is a strong advantage.
What we offer?
- Attractive salary, suitable for working capacity
- Review performance twice a year ( In working process, Candidate can be reviewed continuously before the term if the job is successfully completed)
- Devices provided (Laptop, PC, mouse, monitor...)
- Working hours: HN, Vinh: 8:30 - 17:30, HCM: 9:00 -18:00, 5 days/ week.
- Enjoying good remuneration of company when becoming an employee: social insurance, PTI insurance , annual company trip,...
- Recognition and rewards based on your performance
- High promotion opportunity
- Good career path development
- Creative, modern and open working place
- Continuous and professional training to fully develop your potential