Problem Ticket Expeditor ( Nhân Viên Xử Lý Đơn Hàng)

BASIC Technical Skills:
1. Intermediate level skill of MS Word, Excel
2. Good reading and writing English skills.
3. Statistics and analysis skills.
4. Hard-working, able to work independently and team-work.
Qualification:
1. Bachelor's degree or equivalent.
2. Experience with Zendesk and SAP system.
3. Have three years' experience at least in Merchandiser/ Purchasing/ Logistic
Core Competency (MSF):
- Focus on the customer
- Deliver results
- Sense of urgency
- Sound judgement
- Build effective relationships
Additional:
- Further specialized knowledge
- Additional education or certifications
- Personality traits that will be useful, but are not required
- Physical ability to accomplish the work (e.g. Travel )