Product Manager (Expat Only) - Tourism
Easia Travel CO., LTD
Địa điểm làm việc: Hà Nội
Hết hạn: 24/10/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Cạnh tranh
Loại hình: Toàn thời gian
Mô tả công việc
Mô tả Công việc
1. PRIMARY OBJECTIVES:
Manage and supervise the Product Department in Vietnam to ensure the operation of the Product Department proceeds in a consistent and effective way
Research, create and launch new products and update current products to match the Easia Travel Group standard, image and value
Support and coordinate with other departments to encourage synergies, maintain collaboration with relevant departments in carrying out processes and find out what factors need to change in a timely manner
2. MAJOR ACCOUNTABILITY/DUTIES:
Establish a production plan
- Develop and implement a plan to improve the existing production range in an efficient, effective manner
- Ensure that accurate product documents are in the database and distributed to the appropriate teams
Research and develop new products in Vietnam
- Conduct a market analysis (client profile, expectations, etc) to identify gaps in the product range
- Conduct an analysis of competitors products and pricing to ensure Easia is offers the most innovative and best value products
- Create detailed inspection plan and goals
- Develop relationships with key communities, people and suppliers needed for successful production
- Conduct in-the-field research and testing
- Design detailed product notes: sales notes, quotations, operations notes
Communicate Product updates
- Distribute effective product updates internally (sales teams, operations teams, station offices)
- Update sales offices on any new products or product changes
- Inform valued agents of product updates in a timely manner
- Ensure all information in the database and website is accurate and up-to-date
- Work closely with local suppliers to ensure they understand the value of our products and deliver them at the highest standard
- Communicate with fellow product managers to inspire creativity, reinforce Easia product goals and establish consistency across all destinations
- Regular communication with Head of Product on developments in the VN offices
Monitor Quality of Products
- Conduct regular product evaluations (in-the-field inspections, reviewing feedback)
- Adapt successful products to various other markets
- Improve existing products that are not selling well or delivering the highest quality possible
- Remove products that show no potential and ensure that there are no negative impacts on our clients or valued local partners/communities when stopping sales on a product
Promote new product to the markets
- Coordinate with sales teams for promote the new products to the Markets
- Coordinate with sales & Marketing to create agent-specific brochure programs, inspection trips and exclusive products
- Contribute to Easia's marketing team by designing and submitting quality pictures, factsheets and articles for newsletters
Supervise and Support Vietnam product teams (Hanoi, Danang, Saigon)
- Conduct regular product training and operations training in each destinations
- Assist in evaluation of guides and suppliers (drivers, vehicles, restaurants and hotels) in each destination
Manage and supervise the Product Department in Vietnam to ensure the operation of the Product Department proceeds in a consistent and effective way
Research, create and launch new products and update current products to match the Easia Travel Group standard, image and value
Support and coordinate with other departments to encourage synergies, maintain collaboration with relevant departments in carrying out processes and find out what factors need to change in a timely manner
1. PRIMARY OBJECTIVES:
Manage and supervise the Product Department in Vietnam to ensure the operation of the Product Department proceeds in a consistent and effective way
Research, create and launch new products and update current products to match the Easia Travel Group standard, image and value
Support and coordinate with other departments to encourage synergies, maintain collaboration with relevant departments in carrying out processes and find out what factors need to change in a timely manner
2. MAJOR ACCOUNTABILITY/DUTIES:
Establish a production plan
- Develop and implement a plan to improve the existing production range in an efficient, effective manner
- Ensure that accurate product documents are in the database and distributed to the appropriate teams
Research and develop new products in Vietnam
- Conduct a market analysis (client profile, expectations, etc) to identify gaps in the product range
- Conduct an analysis of competitors products and pricing to ensure Easia is offers the most innovative and best value products
- Create detailed inspection plan and goals
- Develop relationships with key communities, people and suppliers needed for successful production
- Conduct in-the-field research and testing
- Design detailed product notes: sales notes, quotations, operations notes
Communicate Product updates
- Distribute effective product updates internally (sales teams, operations teams, station offices)
- Update sales offices on any new products or product changes
- Inform valued agents of product updates in a timely manner
- Ensure all information in the database and website is accurate and up-to-date
- Work closely with local suppliers to ensure they understand the value of our products and deliver them at the highest standard
- Communicate with fellow product managers to inspire creativity, reinforce Easia product goals and establish consistency across all destinations
- Regular communication with Head of Product on developments in the VN offices
Monitor Quality of Products
- Conduct regular product evaluations (in-the-field inspections, reviewing feedback)
- Adapt successful products to various other markets
- Improve existing products that are not selling well or delivering the highest quality possible
- Remove products that show no potential and ensure that there are no negative impacts on our clients or valued local partners/communities when stopping sales on a product
Promote new product to the markets
- Coordinate with sales teams for promote the new products to the Markets
- Coordinate with sales & Marketing to create agent-specific brochure programs, inspection trips and exclusive products
- Contribute to Easia's marketing team by designing and submitting quality pictures, factsheets and articles for newsletters
Supervise and Support Vietnam product teams (Hanoi, Danang, Saigon)
- Conduct regular product training and operations training in each destinations
- Assist in evaluation of guides and suppliers (drivers, vehicles, restaurants and hotels) in each destination
Manage and supervise the Product Department in Vietnam to ensure the operation of the Product Department proceeds in a consistent and effective way
Research, create and launch new products and update current products to match the Easia Travel Group standard, image and value
Support and coordinate with other departments to encourage synergies, maintain collaboration with relevant departments in carrying out processes and find out what factors need to change in a timely manner
Yêu cầu công việc
Yêu Cầu Công Việc
1. Competency:
- Fluent in English/French language
- Strong knowledge of the tourism field, including hotel and tourism management
- Strong leadership and management skills
- Creative, dynamic and possesses good knowledge about products and destinations in Vietnam
- Strong analytical, problem-solving and decision-making skills
- Strong presentation skills
- Strong communication skills
- Strong planning and organisational skills to balance and prioritise work
- Self-motivated to learn new concepts and participate in new projects
2. Education
University: Bachelor's or Master's in Hotel / Tourism / Foreign Languages / Economics or other related fields
3. Experiences
- At least five years of experience in the tourism industry
- At least two years of experience in a similar position
1. Competency:
- Fluent in English/French language
- Strong knowledge of the tourism field, including hotel and tourism management
- Strong leadership and management skills
- Creative, dynamic and possesses good knowledge about products and destinations in Vietnam
- Strong analytical, problem-solving and decision-making skills
- Strong presentation skills
- Strong communication skills
- Strong planning and organisational skills to balance and prioritise work
- Self-motivated to learn new concepts and participate in new projects
2. Education
University: Bachelor's or Master's in Hotel / Tourism / Foreign Languages / Economics or other related fields
3. Experiences
- At least five years of experience in the tourism industry
- At least two years of experience in a similar position
Quyền lợi được hưởng
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 24/10/2024
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