OVERVIEW OF GPBANK
- On January 17, 2025, GPBank was converted into a single-member limited liability Commercial Bank with 100% capital owned by VPBank. From October 8, 2025, GPBank officially launches a new brand identity, marking a comprehensive transformation with the new name Generation of Prosperity Bank - symbolizing the journey towards an era of prosperity and sustainable development.
- At the same time, GPBank is the pioneer bank in Vietnam to implement a completely new Core Banking system, built on China's modern OneConnect Core platform. This strategic move reflects the bank's ambition to become a technology-driven digital banking leader, not only rebuilding its entire system from scratch but also laying the foundation to replicate and transfer this model to other member units within the VPBank ecosystem.
JOB RESPONSIBILITIES
- Define and manage the product backlog for digital platforms (e.g., Internet Banking, Mobile Banking, eKYC, RM tools) and internal operational systems (e.g., BPM, ECM, DMS)
- Prioritize backlog items based on business value, user experience, and urgency aligned with the bank's digital transformation strategy.
- Collaborate closely with Business Unit, BAs, Developers, QA, and DevOps to ensure timely and high-quality delivery of digital solutions.
- Actively participate in Agile ceremonies such as Sprint Planning, Daily Stand-ups, Grooming, and Retrospectives to maintain alignment and agility.
- Act as the central contact point for clarifying business requirements and coordinating issue resolution during development, testing, and deployment phases.
- Communicate effectively with business units, operations, testing teams, partners, and other stakeholders to ensure aligned expectations and execution.
- Gather and manage feedback from end users and business units, updating the backlog accordingly.
- Monitor post-release performance of digital platforms, including usage metrics, error rates, and actual user experience.
- Propose enhancements to improve system usability, operational efficiency, and customer experience across digital platforms.
- Ensure all solutions comply with IT architecture guidelines, information security policies, IT procedures, and internal governance standards.
JOB REQUIREMENTS
- Bachelor's degree in Computer Science, Engineering, Mathematics, or related field of study: or equivalent education, training & experience
- Candidates with relevant international certifications are preferred, such as:
+ PSPO I/CSPO (Professional Scrum Product Owner)
+ PMI-ACP (Agile Certified Practitioner)
+ CBAP (Certified Business Analysis Professional)
+ PMP (Project Management Professional)
- Minimum of 10 years of experience in a BA/IT PO role, including at least 7 years as a Product Owner for IT products in the banking or financial sector.
- Solid understanding of digital banking platforms such as Internet Banking, Mobile Banking, eKYC, Digital Onboarding, RM/Branch tools, Self-Service Banking, BPM/Workflow systems, and ECM/DMS...
- Good knowledge of banking operations, business process flows, and approval procedures-especially in digital channels and back-office domains.
- Familiarity with product design, UX/UI best practices, product lifecycle management, and Agile/Scrum methodology.
- Basic understanding of project management fundamentals, especially the three key constraints: Scope, Time, and Quality-to ensure effective control over product development and delivery
- Ability to define product goals, identify MVP, manage backlog, and track delivery with ownership.
- Preferred: knowledge or hands-on experience with enabling technologies such as RPA, OCR, Chatbot, e-Signature, or third-party digital service integration (Open API).
- Proficiency in English (listening, speaking, reading, and writing)
- Strong verbal and written communication skills with both business and technical stakeholders.
ATTACTIVE BENEFITS & COMPENSATION PACKAGE
- Potential Projects: Join one of Vietnam's largest Core Banking Transformation Projects, Fully Cloud Services Systerm - handling up to 1 billion transactions per day. Work in a modern, technology-driven environment leveraging Cloud-native, DevOps, Microservices, and CI/CD practices.
- Learning & Development: support for professional training courses and international certification exams.
- Compensation: Competitive salary package 14-15 months/year. Range 50 - 64M Gross
- Performance-based bonuses: business results, individual performance, innovation, responsibility, etc.
- Health insurance & wellness: GPBankCare GOLD package (provided by Bao Viet Insurance) extended to employees and family members.
- Annual company trip and vacation allowance
- Holiday & special occasion bonuses (National holidays: Sept 2nd, Apr 30th, Hung Kings' Festival, birthdays, weddings, birthday,etc.)
WORKING HOURS AND LOCATION
- Working Hours: Standard working hours: Monday to Friday (flexible start times: 8:00 / 8:30 / 9:00) and two Saturday mornings per month (8:00-12:00) (remote work is possible).
- Work Locations:
- Location 01: 89 Lang Ha, Dong Da, Hanoi (VPBank Headquarters).
- Location 02: 19 Pham Hung, Tu Liem, Hanoi (GPBank Headquarters).
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