Product Sales Assistant (Merchandiser)

Mô tả Công việc
A. GENERAL JOB FUNCTION:
The Product Sales Assistant concentrates on communication with sales/agents and customers directly or indirectly, production units, to make sure all activities related to order management is always under control.
B. RESPONSIBILITIES:
Supervising, monitoring and making sure that all orders are timely and correctly updated in the D365 order management system by his/her staff. Product Sales Assistant is responsible that all customer requirements and needs are timely and clearly communicated to all related departments within ScanCom.
He/she is proactive in problem solving, training, big picture management and team motivation with the support and advice from the Team Leader.
Communicate directly or indirectly with customers in the market, as signed by Team Leader.
Support Team Leader to prepare and manage all required materials for meetings with customers either in Europe or Vietnam.
Support and guide the team for on meeting preparation in Vietnam.
Work with the Product Development Coordinator with information on collections, marketing materials.
Take proactive action with agents/customers and related departments.
Guide and ensure all changes are updated correctly by the relevant team member in D365.
Understand Product & Sales Operations procedures, implement and educate the staff, properly.
Build close interaction between Own Manufacturing and Contract Manufacturing Production unit, Quality Assurance and Technical Department.
Participate in customer meetings.
Supports the System Coordinator in troubleshooting by all daily activities. Transfers his experience and knowledge to the Sales Assistant.
The Product Sales Assistant concentrates on communication with sales/agents and customers directly or indirectly, production units, to make sure all activities related to order management is always under control.
Supervising, monitoring and making sure that all orders are timely and correctly updated in the D365 order management system by his/her staff. Product Sales Assistant is responsible that all customer requirements and needs are timely and clearly communicated to all related departments within ScanCom.
He/she is proactive in problem solving, training, big picture management and team motivation with the support and advice from the Team Leader.
Communicate directly or indirectly with customers in the market, as signed by Team Leader.
Support Team Leader to prepare and manage all required materials for meetings with customers either in Europe or Vietnam.
Support and guide the team for on meeting preparation in Vietnam.
Work with the Product Development Coordinator with information on collections, marketing materials.
Take proactive action with agents/customers and related departments.
Guide and ensure all changes are updated correctly by the relevant team member in D365.
Understand Product & Sales Operations procedures, implement and educate the staff, properly.
Build close interaction between Own Manufacturing and Contract Manufacturing Production unit, Quality Assurance and Technical Department.
Participate in customer meetings.
Supports the System Coordinator in troubleshooting by all daily activities. Transfers his experience and knowledge to the Sales Assistant.