Mô tả công việc
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KEY RESPONSIBILITIES
1. RFP & Pre-sales Solution
Review customer RFPs, tenders, and technical requirements.
Prepare technical proposals, SOR, datasheets, and compliance matrices.
Join technical meetings with customers together with Sales/BD.
2. New Product Development
Gather customer requirements, create solution descriptions for new EV charging, BSS, and energy products.
Develop technical specifications, use cases, and test cases.
Collaborate with R&D China to align product development with market requirements.
3. Product Testing & Validation
Conduct validation tests based on specs and use cases.
Assess compatibility between chargers and EV models.
Verify OCPP backend integration and connectivity.
Work with customers for product approval and certification (IEC 61851, IEC 62196, EMC, CE/UL/ETL, QCVN).
4. Product Improvement
Collect feedback from after-sales teams, propose enhancements.
Improve performance, stability, usability, and reduce error rates.
Coordinate with R&D China for implementation.
5. After-
Sales Technical Support
Provide Level 2 technical support for complex issues.
Deliver technical training sessions for service teams.
Bachelor's degree in
Electrical Engineering, Electronics & Telecommunications, Automation, or related.
2-6 years of experience in EV charging, battery swapping, inverter/solar, ESS, UPS, or power electronics.
Solid understanding of electrical systems and power electronics; able to read schematics and analyze device logs.
Hands-on experience with embedded programming, firmware, MCU (STM32), Modbus/CAN bus/RS485 is an advantage.
Knowledge of OCPP, ISO 15118, IEC 61851, CCS, CHAdeMO, GB/T is a strong advantage.
Experience in RFP/proposal preparation, product validation, certification, interoperability testing, or after-sales support.
Ability to work between customers and R&D, writing specs, testing, and supporting product lifecycle.
Communication-level English; Chinese proficiency is a major plus for direct collaboration with R&D China.
Strong analytical, problem-solving, and communication skills.