Product Solution Engineer EV Charger

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KEY RESPONSIBILITIES
1. RFP & Pre-sales Solution
Review customer RFPs, tenders, and technical requirements.
Prepare technical proposals, SOR, datasheets, and compliance matrices.
Join technical meetings with customers together with Sales/BD.
2. New Product Development
Gather customer requirements, create solution descriptions for new EV charging, BSS, and energy products.
Develop technical specifications, use cases, and test cases.
Collaborate with R&D China to align product development with market requirements.
3. Product Testing & Validation
Conduct validation tests based on specs and use cases.
Assess compatibility between chargers and EV models.
Verify OCPP backend integration and connectivity.
Work with customers for product approval and certification (IEC 61851, IEC 62196, EMC, CE/UL/ETL, QCVN).
4. Product Improvement
Collect feedback from after-sales teams, propose enhancements.
Improve performance, stability, usability, and reduce error rates.
Coordinate with R&D China for implementation.
5. After-Sales Technical Support
Provide Level 2 technical support for complex issues.
Deliver technical training sessions for service teams.