Program & Scope Management

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

You will do

Contracted MS scope & WLA Mgmt

Establish and follow efficient procedures for controlling the contracted scope and Working Level agreements ensure the fulfillment of their requirements.

Secure that the service contracts and internal Working Level Agreement have been reviewed and all commitments have been confirmed from related units.

Contract Performance Management

Monitoring the financial performance of delivered services to ensure that the intended cost level is maintained whilst securing contract fulfilment

Manage contract execution and proactively manage deviations with respect to scope and volume. Take ownership until resolution with all parties is concluded.

Contribute to Customer happiness regarding the MS service delivery by having solid understanding of contract terms and how it has been delivered throughout contract duration.

Monitor contract and advance changes to legal or contract management that may require contractual changes or/and amendments during the whole contract lifecycle; both for customer, contracts.

Execution and Add on Sales

Provide advice, guidance and support to the KAM and project team in contractual discussions with the customer, both commercial and operations domains.

Identify potential up-sales opportunities emerging from the execution of the MS contract, ensuring that accurate procedures are set up for invoicing for "over-delivery".

Engage with Presales team & the KAM in reaching a complete understanding of what is included Scope Management, what the delivered scope is and what the gaps are to fulfill at the best Customer Business needs accordingly to company processes.



What ́s in it for you?

We are proud to announce at Ericsson Vietnam, our employees have once again voted us as a Great Place to Work® and we have been officially CertifiedTM in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.



Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won't develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world. Welcome to an inclusive, global company where your chance to define an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here: [protected info]

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Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

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