BSS Commerce is a leading provider of e-commerce solutions, dedicated to delivering high-quality services to our clients. Our Service Department plays a crucial role in ensuring our products and services meet the evolving needs of our customers.
A solution-oriented team player with a customer-centric mind and technical leadership.
Key Responsibilities
Scope and Planning: Define project requirements and oversee estimation activities to ensure accurate resource allocation and timeline coordination.
Communication and Collaboration: Regularly update clients on project progress and adjustments, and facilitate meetings to clarify roles and ensure team readiness.
Monitoring and Quality Control: Assess project quality, maintain document integrity, and apply industry best practices throughout the project lifecycle to address issues promptly.
Workforce Management: Develop staffing schedules to ensure adequate coverage and document achievements and expenses for effective project tracking.
Risk Management: Analyze potential risks and benefits of technology solutions to meet project needs effectively.
Requirements
At least 1 year of full-time experience in a related field with leadership skills.
Solid knowledge of e-commerce and technology.
Fluent in English with strong computer literacy.
Effective communication skills for collaborating with customers and development teams.
Strong analytical, critical thinking, and problem-solving abilities.
Familiarity with Agile/Scrum is a plus.
Benefits
Competitive Salary: Enjoy a competitive salary (
up to 16M Gross
) with reviews after your first two months and every six months to recognize your growth and contributions!
Dynamic Work Environment: Experience a vibrant workplace filled with energy and creativity! Join our various internal clubs-football, running, gaming, and more-where we celebrate diversity and prioritize your personal development.
Leading Magento Company: Work with one of Vietnam's top Magento companies, proudly recognized as both a Select Extension Builder and Business Solution Partner. Collaborate with 100% international clients and expand your global impact.
Continuous Learning: Benefit from frequent training courses, skills assessments, and English language programs to enhance your professional toolkit.
Thoughtful Perks: Receive birthday gifts, seniority bonuses, and coverage for specialized courses or career certifications to support your journey.
Flexible Working Hours: Enjoy a balanced work-life with a 5-day workweek, plus generous leave allowances, flexible working hours.
Engaging Team Activities: Participate in regular team-building events, picnics, summer trips, and volunteer activities to foster camaraderie and community.
Scenic Office Space: Work in a comfortable office located on the 14th to 20th floors with stunning views, and enjoy complimentary tea, coffee, and refreshments.
Comprehensive Benefits: Social and health insurance are covered by the company after your trial period, along with additional perks aligned with labor laws and company policies.
Career Growth: Explore exciting promotion opportunities as you grow with us!
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