Project Manager / PMO (Middle/Senior)

Job Description:
1. Office Setup and Company Establishment:
Finalize Company Setup: Includes determining the legal structure, registering the company, obtaining necessary permits and licenses, optimizing the tax payment options (tax exemption) and complying with Vietnam regulations and laws.
Bank Account Facilitation: Assist in opening a bank account tailored to the company's requirements, liaise with financial institutions, and manage initial deposits.
Statutory and Regulatory Filings: Complete and file essential documents with relevant authorities to ensure compliance with legal and regulatory frameworks.
2. Physical Infrastructure Establishment:
Office Space Construction and Setup: Oversee the design, construction, and furnishing of the office space based on the company's specifications and requirements.
Business Continuity Planning (BCP): Develop and implement strategies to ensure the company's ability to continue operations in the event of disruptions or disasters.
3. IT Infrastructure Development: Coordinate with IT service providers to oversee the followings:
Technological Infrastructure Creation: Design and implement the entire IT infrastructure, including servers, networking equipment, software systems, and security protocols.
Configuration of Technical Components: Set up and configure hardware devices such as routers, switches, laptops, etc., to ensure seamless functionality.
IT Environments and Connectivity: Create secure IT environments, ensuring robust connectivity, and implementing data masking techniques to safeguard sensitive information.
IT Business Continuity Planning (BCP): Formulate and implement backup and recovery plans to ensure IT systems' continuity during emergencies or system failures.
4. Service Delivery Setup:
Operational Processes Design: Assist Group Technology team for developing and documenting the operational workflows, standard operating procedures (SOPs), and protocols for service delivery.
Governance Frameworks: Establish governance mechanisms and frameworks to ensure efficient and compliant service delivery.
KPIs and SLA Definition: Define Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to measure and monitor service performance.
5. Cost Management:
Infrastructure Setup Costs: Manage expenses related to physical and IT infrastructure setup, including equipment purchase, construction costs, and installation charges.
Ongoing Technology Expenses: Setup governance model for overseeing recurring costs associated with maintaining network operations, software licenses, hardware maintenance, and other technology-related expenses.
General Administration and Consumables: Manage administrative costs, office supplies, utilities, and other consumables essential for day-to-day operations.
6. Commercial Arrangements:
Contractual Terms and Conditions: Draft and finalize contracts, outlining terms, conditions, rights, and obligations between client and stakeholders.
Service Level Compliance: Ensure adherence to agreed-upon service levels and performance benchmarks as outlined in contracts and agreements. Regularly review and improve service delivery of Technology team to meet these levels.