Project Manager - Supply Chain Operation

ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in the last 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
As a Supply Chain Project Manager, you're expected to be a self-starter who takes initiatives. A take-charge person who is obsessed with problem solving and trying to find the best solutions and alternatives to a problem. A team player who leads by example, and able to champion processes that make team members accountable and productive.
WHAT YOU WILL DO
1. Project Management
Project portfolio management: Prioritize project pipeline with the SCE Manager, balance resources across concurrent projects, and ensure on-time, desired-quality delivery.
Project execute: Execute end-to-end project across the following streams - SCM system/tech development, operational expansion, and cross-functional process improvement.
Budgeting and planning: Build budgets, track spend, and keep projects within approved cost.
Establish project governance: Establish lightweight but effective PMO governance from the ground up - planning standards, milestone and timeline tracking, risk & dependency management, and contingency planning for a growing company.
Status reporting: Provide SCE & Crossian leadership with weekly status reports including progress, issues, risks, and decisions requirement management support.
2. Resource & Capacity Planning
Internal resources:
- Build and maintain the SCE-wide human resource and team capacity view across functions (Merchandising, Fulfillment, QC, Sourcing/PM), covering both projects and daily operations.
- Analyze team workload against demand and operational/project pipeline; identify capacity gaps and over-allocation.
- Provide reallocation and hiring-need recommendations to the SCE Manager, and input capacity constraints into project portfolio prioritization.
External resources:
- Run periodic capacity planning cycles with the Production, Fulfillment, and Partner Management Teams to build and validate production, fulfillment and partner acquisition plans - ensuring they are reasonable relative to sales demand and achievable with current and planned capacity.
- Manage the approved plans and track progress; flag deviations early and drive corrective actions
3. People Management
- Manage, mentor, and grow the Project Coordinator team; drive recruitment and development paths.
- Allocate PCs to projects and ensure consistent coordination quality across the portfolio.
4. Process & Knowledge Management
- Champion agile ways of working within SCE.
- Ensure project documentation and knowledge repositories are complete, organized, and accessible.