Project Manager - Supply Chain Operations (Up-To 4,000 USD)

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ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in the last 3 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
As a Project Manager - Supply Chain Operations, you're expected to be a self-starter who takes initiatives. A take-charge person who is obsessed with problem solving and trying to find the best solutions and alternatives to a problem. A team player who leads by example, and able to champion processes that make team members accountable and productive.
WHAT YOU WILL DO
1. Project Portfolio & Governance
● End-to-End Execution: Lead and deliver a concurrent portfolio of supply chain projects across SCM technology/systems, operational scaling, and process optimization.
● Portfolio Prioritization: Partner with the SCE Manager to sequence project pipelines, allocate resources, and control budgets to maximize ROI.
● PMO Framework: Establish lightweight PMO governance-standardizing project planning, timeline/milestone tracking, risk mitigation, and dependency management.
● Executive Reporting: Maintain clear visibility on project health, critical risks, and key decisions for SCE and C-level leadership.
2. Operational Resource & Capacity Alignment
● Internal Workload Modeling: Map function-wide capacity across SCE teams (Merchandising, Fulfillment, QC, Sourcing) to evaluate project vs. operational workload, identify bottlenecks, and recommend hiring/reallocation.
● External Partner Readiness: Lead periodic capacity planning cycles with Production, Fulfillment, and Logistics partners to validate that operational capabilities match projected sales demand.
● Execution Control: Monitor partner performance against baseline plans, proactively flag capacity risks, and drive swift corrective action.
3. Leadership & Knowledge Governance
● Team Leadership: Manage, mentor, and grow the Project Coordinator (PC) team; set coordination standards and oversee resource allocation across active projects.
● Operational Excellence: Champion Agile methodologies, standardize SOPs, and build structured knowledge repositories to support company scaling.