Project Manager - Training

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
Job Objectives
The Senior Trainer is responsible for designing, delivering, and managing training programs to support organizational and business needs. This includes working closely with project teams to address specific training requirements, facilitating Train-the-Trainer sessions, and ensuring high-quality delivery of training workshops. The role also encompasses developing and conducting sales training programs for new hires and refresher sessions for existing staff.
Responsibilities
Super Trainer for UOBV Training OD1 Project:
• Collaborate with the Project Team to identify and develop training needs for the Model Office and BD1 training projects.
• Conduct training sessions for Workstreams (WS) on products, processes, and systems in line with the training plan.
• Plan and implement training workshops for Process (multi- functional) to ensure readiness and alignment across Workstreams.
• Support the development of training programs to address evolving business needs.
• Prepare and deliver refresher and update training sessions during the Migration phase.
• Assist Workstreams in developing training materials and observe training sessions to ensure content quality and effective delivery.
PFS Training:
• Facilitate sales training programs, including new hire onboarding and refresher training for existing staff.
• Provide hands-on support in delivering training on key sales processes, systems, and best practices.