[PSC] Export - Import Document Executive / Nhân viên Chứng từ Xuất nhập khẩu

Mô tả Công việc
Role Overview
We are looking for a meticulous and dedicated EXPORT-IMPORT DOCUMENTATION EXECUTIVE to join our Operations team. In this role, you will be responsible for preparing, reviewing, and managing the full set of trade documents for our export and import shipments - ensuring accuracy, compliance, and timely submission at every step. This is a role for someone who genuinely enjoys the detail-oriented nature of trade documentation, takes pride in getting things right the first time, and can manage multiple shipments at once without losing focus.
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Key Responsibilities
Document Preparation & Management
- Send shipment notifications and pre-alerts to customers.
- Draft and process Bills of Lading (B/L) directly on shipping line systems or submit Shipping Instructions (SI) to freight forwarders.
- Coordinate with inspection agencies to arrange certificates and surveying for each shipment.
- Prepare and complete the full export documentation set including commercial invoices, packing lists, certificates of origin, phytosanitary certificates, inspection certificates, and other required documents.
- Review import documents and process payments to suppliers.
- Archive and maintain organized records of all export-import documentation.
Payments & Cost Tracking
- Review debit notes and process local charges payable to shipping lines, forwarders, and inspection agencies.
- Monitor customer payment schedules and vessel sailing schedules.
Communication & Coordination
- Communicate directly with customers, shipping lines, inspection bodies, and relevant authorities via email and phone.
- Respond to queries and document discrepancies in a timely and professional manner.
- Coordinate internally with the Operations and Sales teams to ensure documentation aligns with shipment timelines and contract terms.
Reporting
- Report work progress to the department head on a regular basis.
- Prepare and submit weekly reports on documentation status and outstanding tasks.
- Take on additional tasks as assigned by management.