Mô tả công việc
Quality Strategy & Ownership
Own the company-wide quality vision, strategy, and roadmap, aligned with product and business goals.
Set clear quality standards and expectations across teams.
Drive consistency in quality while enabling squad-level flexibility across tech stacks and delivery models.
QA Process & Workflow Design (Core Responsibility)
Build and continuously improve end-to-end QA workflows across the full product lifecycle.
Define how QA partners with Product, Engineering, and Design from discovery to post-release monitoring.
Standardize and scale workflows for: spec/UX reviews; test planning/design/execution; bug reporting & triage; release readiness/go-no-go; regression, hotfix, and post-release validation.
Adapt processes to different team structures and cadences, optimizing for speed, predictability, and quality.
Product-Focused Quality Engineering
Apply strong product sense to assess quality through UX, customer value, and business impact.
Drive risk-based testing, focusing effort where failures matter most.
Partner with PMs to surface risks, trade-offs, and improvement opportunities early-not only during execution.
Automation & AI Enablement
Lead and scale automation across web, mobile, API, and backend.
Define the automation roadmap, including strategy, ownership, standards, and measurable outcomes.
Guide adoption of AI-assisted testing (test generation/maintenance, flakiness detection, analytics/predictive insights) aligned with long-term engineering direction.
Critical Thinking & Risk Management
Use structured thinking to navigate ambiguous requirements and complex systems.
Identify and mitigate risks across integrations, data, performance, scalability, and reliability.
Challenge assumptions, uncover edge cases early, and use metrics/evidence to drive decisions.
Team Leadership & Development
Lead and grow a high-performing QA org across manual, automation, and QE disciplines.
Coach and level up team members through clear growth frameworks and actionable feedback.
Build a culture of ownership, accountability, and continuous improvement, aligned to future skill needs.
Metrics, CI/CD & Operational Excellence
Define and communicate meaningful quality signals (escape rate, coverage, flakiness, customer issues).
Embed QA workflows into CI/CD to improve release confidence and speed.
Continuously refine QA operations to scale efficiently.
Culture & Motivation
Champion a quality-first culture with shared ownership across functions.
Motivate and support the team through change, maintaining momentum and morale.
Promote psychological safety, collaboration, and transparency.
Yêu cầu
5+ years of experience in Quality Assurance or Quality Engineering in software product companies.
3+ years of experience in a QA Manager, QA Lead, or Quality Engineering leadership role.
Proven experience building and scaling QA processes and workflows across teams.
Strong hands-on background in test automation (web, mobile, API).
Experience applying or piloting AI-driven testing solutions.
Solid experience working in product-based environments (SaaS, B2B, or consumer products).
Strong product sense and ability to evaluate quality from a customer and business perspective.
Excellent critical thinking and problem-solving skills.
Strong people leadership and stakeholder management skills.
Comfortable operating in environments with change, ambiguity, and evolving priorities.
Quyền lợi
Compensation & Benefits
Competitive salary with 13th-month pay and performance bonus.
Paid leave - vacation, sick leave, and maternity leave.
Full social insurance coverage and premium healthcare benefits.
Build Your Career with Impact
Be part of a mission-driven company that's transforming human potential.
Empower over 200,000+ coaches in more than 200 countries - including Olympic athletes, military trainers, rehab specialists, and celebrity coaches.
Make a global impact while building a meaningful, purpose-driven career.
Continuous training and mentoring.
1-2 performance reviews annually.
Work Environment
English-speaking, international environment promoting open communication and collaboration.
Work alongside world-class talent from companies like Apple, Meta, Uber, Patreon, and Nike, united by a shared passion for impact and excellence.
International team for global career growth.
State-of-the-art equipment provided.
Beautiful working environment near Danang's city center (Dragon Bridge) and Hanoi office.
Health & Wellness
PVI health insurance program and annual health check-ups.
Active sports clubs (football, badminton, pickleball) and company retreats.
A modern pantry designed for relaxation and social connection.
Monthly wellness and learning workshops to recharge and grow.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 18:00)
Thông tin chung
Nơi làm việc
- - Đà Nẵng: 36 Trần Quốc Toản, Phường Hải Châu