Qfs Manager

Olam Food Ingredients (ofi) is a global leader offering naturally good food & beverage ingredients and solutions. ofi commenced operations in Vietnam in 1997, setting up its representative office. Since then, we have established an extensive presence across different parts of Vietnam, including our head office in Ho Chi Minh City and regional offices in Binh Dinh, Long An, Dong Nai, Phu Yen, Lamdong and Gia Lai Provinces.
ofi Vietnam is currently the largest exporter of Cashews, Pepper & Instant Coffee in Vietnam, investing in the state-of-the-art instant coffee facility and running 7 large factories with 7,500 employees across Central & South Vietnam. Our operations have an interface with a farmer network of 2 million farmers. We are also amongst the largest exporter of Green Coffee in Vietnam.
We have established sustainability programmers for black pepper, coffee & cashew. We are excited about our future prospects in Vietnam as the country has huge potential in agriculture
Key Responsibilities:
The Supplier QFS executive will oversee all supplier quality management activities to ensure the consistent delivery of high-quality materials that meet stringent food safety and regulatory standards. This leadership role involves managing the supplier evaluation process, supervising quality assurance teams, and driving continuous improvement initiatives to uphold our commitment to food safety and product excellence.
Quality Control and Food Safety Management
- Develop and maintain programs compliant with BRCGS, Kosher, Halal, Organic, and other standards.
- Lead audits and inspections to ensure compliance and product quality.
- Investigate quality incidents and implement corrective actions.
OEM Partnership Control
- Manage and monitor OEM partners to ensure quality and food safety compliance.
- Conduct audits and collaborate with OEMs on improvement initiatives.
People Development
- Lead and train the quality and food safety team to build skills and accountability.
- Set goals, provide feedback, and promote a quality-focused culture.
Complaint Management and Continuous Improvement
- Oversee customer complaints, conduct root cause analysis, and implement preventive measures.
- Drive quality improvements based on audit results and feedback