Quality Assurance Assistant (ISO 15189)

1. Document control and record (50%)
1.1. Document control (20%)
- Review procedure + revise procedure (English and Vietnamese version) according to ISO 15189: 2022 standard and DOH regulations related to medical fields.
- Issue new procedure to related department (arrange hard copy and soft copy).
- Obsolete the old version of procedure (arrange file hard copy and soft copy).
1.2. Record control (20%)
- Collect data and information to make records related to ISO 15189:2022.
- Arrange the records according to procedures.
1.3. Ad-hoc document review (10%)
- Receive the request from Lab or other departments to update the SOPs/QSPs.
- Issue new procedure to related department (arrange hard copy and soft copy).
- Obsolete the old version of procedure (arrange file hard copy and soft copy).
2. Support QA team and related departments in external audit (ISO, DOH, ...) and Internal audit with QA Head (20%)
2.1. External audit (ISO audit, DOH audit, Polyclinic audit,...) (15%)
- Co-ordinate with related team to compose the procedures align with ISO standard, 2429 decision from DOH.
- Attend the audits and support arrange files for QA team.
2.2. Internal audit (Laboratory) (5%)
- Support to translate and explain the non-conformities for departments and person in charge during audit.
- Monitoring the corrective action and support to propose preventive action for NCs to department in charge.
3. External Quality Control Program (20%)
3.1. Sample receive and distribution
- Receive sample from vendors.
- Checking the quality of specimen (Lot/date, temperature, quantity)
- Handover to related departments
- Fill records.
3.2. Result submission
- Checking raw data and result sheet
- Submit data on portal.
3.3. Result evaluation
- Receive evaluation report from portal --> analyze result.
- Arrange the hard copy and soft copy.
- Input data to monitor on excel sheet + email to Lab.
3.4. Corrective action and preventive action
- Identify the outlier in the evaluation report and notify to department for CAPA.
- Review the CAPA and follow up with evidence.
- Tracking CAPA.
4. Training (10%)
- Prepare material and assessment sheet to topic assigned by QA Head.
- Conduct the training and evaluate the assessment after training.
- Arrange training records.